About the Role:

Grade Level (for internal use):

14

The Team:

The selected candidate will be part of the S&P Global Technology Cloud & Infrastructure team managing the enterprise Vulnerability Management solution.  The team manages a platform which is used to deploy mission critical patches, as well as for the development of automations, to mitigate risk across the S&P Global multi-cloud environment. 

Responsibilities and Impact:

• Application Oversight: Oversee the management of Manage over 100,000 assets consisting of Servers and Workstations using Tanium, collaborating with Infrastructure, Workplace, and InfoSec teams.

• Team Leadership: Lead a global team of unified endpoint engineers responsible for the design, configuration, testing, deployment, health, and maintenance of the enterprise-scale Tanium application.

• Stakeholder Engagement: Ability to foster strong relationships with internal and external stakeholders, including senior leadership, BISOs, and technical teams. Skills in managing vendor relationships, contracts, and support for technology products.

• Product Mindset: Align the team to a Product methodology using Scrum, including the creation of AGILE boards, sprint planning, and execution of Epic goals, prioritizing the backlog in Azure DevOps (ADO) boards.

• Engineering Quality & Operational Rigor: Implementing a robust SDLC framework that ensures all development activities follow defined phases to foster a culture of continuous improvement and quality assurance. Additionally, enforce rigorous documentation standards and adherence to change management guidelines. Conduct regular audits to ensure compliance, standardize development efforts, minimize risks, and enhance operational resilience.

• Training and Process Development: Train the global team on IELC (Infrastructure Engineering Lifecycle) and SDLC disciplines to establish a formal process for testing and certification.

• Change & Incident Management: Serve as department approver for all Tanium change requests and implementations, managing cloud and on-premises workloads. Act as a key contributor for indexing, reporting, and monitoring remediation efforts for major incidents.

• Infrastructure Monitoring, Platform & Client Health: Monitor the stability and performance of Tanium infrastructure and client endpoint agent traffic by providing real-time visibility and reporting on over 100,000 endpoints. Lead and assist global team with management support, direction, and oversight for platform and client health, specifically focusing on Tanium and its controls.

• Deployment Projects: Effectively Partner with Infrastructure, Workplace, and InfoSec teams to securely deploy OS updates and third-party packages, by leveraging various modules and sensors within Tanium.

• Upgrade Deployment: Direct the annual upgrade deployment of Tanium Client to 100,000 machines.

• Strategy & Continuous Improvement: Foster strong relationships with LOB’s, senior leadership, and Infrastructure & security practitioners globally. Engage with BISO (business information security officers) on patching & remediation strategy and architects & senior infrastructure leads on platform strategy.

• Metrics, Feeds and Datawarehouse: Leverage Datawarehouse technology to manage the requirements of various metrics by different stakeholders and timely delivery of feeds to downstream systems such as CMDB. Effectively manage the core datasets to support the sustainment of drift scanning and security baseline benchmarks.

• Audit, Compliance & Business Continuity: Create and provide required artifacts for audit and regulatory requirements. Additionally, complete yearly business continuity plan exercise requirements.

• 24/7 Support: Oversee a 24/7 global on-call platform team for first- and second line troubleshooting and remediation during impact-based alerts and outages.

• Vendor Management: Manage vendor relationships, contracts, and support for Tanium product, working with technical account managers and sales teams.

Compensation/Benefits Information: (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $152,000 to $260,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.

What We’re Looking For:

Basic Required Qualifications:

• Team Leadership: Experience in leading global teams, particularly in endpoint engineering and infrastructure management.

• Project Management: Strong project management skills to oversee deployment projects and annual upgrade initiatives.

• Effective Communication: Excellent verbal and written communication skills to articulate technical concepts and strategies to various stakeholders.

• Incident, Change & Troubleshooting: Experience in handling change requests and major incident remediation. Strong problem-solving skills for first- and second line troubleshooting and remediation. Expertise in monitoring infrastructure stability and performance, and familiarity with tools for real-time visibility and reporting.

• Data Analysis: Ability to analyze metrics, performance data, and compliance artifacts to support decision-making and strategy development.

• Audit and Regulatory Requirements: Understanding of audit processes and regulatory requirements, and ability to produce necessary artifacts.

• Platform Expertise: In-depth knowledge and hands-on experience with Tanium, CrowdStrike, Microsoft Defender, Beyond Trust and Windows / Unix Operating Systems - including its deployment, configuration, monitoring, and management. Proficiency in managing large-scale environments with over 100,000 endpoints (servers and workstations).

• SDLC & Agile Methodology: Strong understanding of SDLC frameworks and best practices and Proficiency in Agile practices, Scrum framework, and managing Agile boards in tools like Azure DevOps (ADO).

• Security Baseline Management: Understanding of security baselines and drift scanning.

• Training and Mentorship: Capability to train and mentor global teams on technical and process-related disciplines.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

102 - Senior Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH102 - Senior Management (EEO Job Group)