İstanbul İstinyepark AVM

45 hours per week

About us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better.

Our Retail team brings Dyson technology to life—through immersive experiences that allow customers to understand how our machines work and why they outperform others.

Join our team at İstanbul İstinyepark AVM and be part of an environment where innovation takes center stage.

About the role

As our Store Manager, you will take full ownership of your store—driving performance, elevating customer experience and leading a high-performing team.

Operating with autonomy, you will identify growth opportunities, improve operations and ensure every interaction reflects Dyson’s standards. You will lead from the front, balancing commercial delivery with exceptional in-store execution.

You will:

• Own store performance across sales, profit and customer experience metrics
• Identify and deliver opportunities to increase sales, conversion and customer satisfaction
• Propose, test and implement operational and service improvements
• Lead from the floor—demonstrating best-in-class customer experience daily
• Build personalised, meaningful interactions that convert customers into brand advocates
• Recruit, coach and develop future leaders within your team
• Set targets, track performance and provide clear, actionable feedback
• Manage customer escalations in line with Dyson’s brand standards
• Partner with HQ to execute merchandising and operational strategies
• Monitor performance trends and take corrective action where needed
• Ensure store readiness for peak trading periods
• Uphold Dyson standards across operations, compliance, safety and loss prevention
• Protect company assets and ensure accuracy across stock and store processes

About you

• A results-driven retail leader who combines commercial focus with a passion for delivering exceptional customer experiences.
• At least 5 years of proven experience leading field-based retail teams
• Strong track record in high-performance, customer-facing retail environments
• Commercially astute, with consistent delivery against sales and operational targets
• Confident leading teams, driving engagement and developing future talent
• Strong communication and decision-making capability
• Proactive, resilient and comfortable operating in a fast-paced environment
• Able to navigate ambiguity and make sound, informed decisions under pressure
• High levels of integrity and emotional intelligence
• Strong fluency in English
• Flexible to work retail hours, including weekends and peak trading periods

Reward

At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.

#LI-AC1

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.