NIGHT SHIFT GROCERY MANAGER

Posted:
7/31/2024, 5:00:00 PM

Location(s):
Ontario, Canada ⋅ Hamilton, Ontario, Canada

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Overview:

To be responsible for the stocking of shelves and neat presentation of the store for the next day of business.  Specific duties and responsibilities to include the following.

passion & commitment to customer service is a key driver for our Company

Duties and Responsibilities:

  • Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
  • To ensure proper receiving procedures are followed and that all merchandise is verified with invoices to ensure the accuracy of logs;
  • To be responsible for ensuring proper product rotation, all shelves are properly stocked, and that grocery merchandise is labelled with proper PLU’s;
  • To ensure all ordering of product is completed for the next day;
  • To ensure safety policies and procedures are adhered to and that the store is neat and clean for the next day of business;
  • To interpret and administer company policy, ensuring compliance with union contract;
  • To prepare a summary worksheet for the franchisee, indicating the level of production achieved.
  • To perform other duties as assigned.

The Ideal Candidate Would Possess:

  • Exceptional customer service skills
  • Two to three years’ experience in the grocery retail industry, preferably in night production;
  • To possess strong merchandising experience;
  • Ability to direct and supervise all departments on night shift, checking progress and results;
  • Flexibility to work weekends as support to the 7-day operations;
  • Ability to effectively train new grocery night crew employees;
  • Excellent communication and interpersonal skills

How You’ll Succeed: ​
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace. 
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.​
 
NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.