Telco Technician

Posted:
7/8/2024, 5:00:00 PM

Location(s):
New South Wales, Australia ⋅ Sydney, New South Wales, Australia

Experience Level(s):
Junior

Field(s):
Customer Success & Support

About the Company:

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. 

This position will be based in Canberra ACT and you must be an Australian Citizen in order to work on government sites.

About the role:

  • Install, service, and maintain fire monitoring equipment and associated systems.
  • Adhere to specialist requirements as instructed.
  • Provide service reports and photos documenting work performed.
  • Understanding of Telco products.
  • Communicate with customers upon arrival and before departure from work sites.
  • Proactively engage with customers to understand their needs and existing systems thoroughly.
  • Engage in continuous self-study to uphold technical proficiency in company and product lines.
  • Notify Service Coordinator of any problems or changes encountered.
  • Have knowledge of JCI and State Legislation requirements.
  • Report Environmental Health and Safety (EHS) issues to appropriate individuals.
  • Ensure 100% compliance with Johnson Controls Safety Health & Environment Management System (SHEMS).
  • Be prepared for interstate travel, including overnight stays if necessary.
  • Deliver Johnson Controls services to customers in accordance with service contracts or business directives.
  • Provide expert-level guidance to customers regarding fire monitoring and equipment.
  • Be available for overtime work and on-call duties as needed.
  • Stay updated on technical aspects of the job and undergo training as required.
  • Serve as a liaison between customers and Johnson Controls during fire monitoring tasks.

About you:

  • Minimum 1 years’ experience in Fire Protection systems.
  • Excellent written/report writing & verbal communications skills.
  • Great customer service skills.
  • Passion to drive front line safety identification and resolution.
  • Electrical trade qualification and understanding of electrical drawings.
  • Must have current Motor Vehicle Drivers licence.
  • Holds Current Cabling licence.
  • Resident in ACT or agreeable to relocate to the ACT.
  • Working with Children Check.
  • Current Police check.
  • COVID Vaccine/ Flu Shots are requirements for Nursing homes hospitals.
  • Working at heights certificate.

How to Apply

Click on the APPLY button to submit your application in confidence. Feel free to reach out for a confidential discussion with Priscilla on [email protected] #LI-PD3

JCI’s Diversity & Inclusion 

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. ​​​​​​ Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.