Credit Specialist

Posted:
12/15/2024, 11:52:32 PM

Location(s):
Leicester, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

Are you passionate about making a positive impact on the planet and delivering exceptional customer experiences?

Octopus Energy is looking for passionate and empathetic individuals to join our incredible team in Coventry as Credit Specialists. Our team plays a vital role in the business, helping to support Octopus Energy customers, who may have found themselves in financial difficulty.

Our customers are at the centre of everything we do, so it’s on us to help and support them if they find themselves in financial difficulty. As a Credit Specialist, you should understand that each customer’s situation is different so we’re looking for someone who can use their own initiative to tackle a range of sensitive customer scenarios. This role will include a variety of different customer contacts so the ability to demonstrate a deep care for our customers over many conversations will be key.

Octopus Energy

Website: https://octopus.energy/

Headquarter Location: London, England, United Kingdom

Employee Count: 1001-5000

Year Founded: 2015

IPO Status: Private

Last Funding Type: Private Equity

Industries: CleanTech ⋅ Energy ⋅ Energy Efficiency ⋅ GreenTech ⋅ Renewable Energy

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