Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world’s favorite place to buy cloud products. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best.
We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.
No matter who you are, Pax8 is a place you can call home. We know there’s no such thing as a “perfect" candidate, so we don’t look for the right "fit" – instead, we look for the add. We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points. We believe in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment.
We are only as great as our people. And we have great people all over the world. No matter where you live and work, you’re a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.
Position Summary:
The Microsoft Security Accelerator Engineer is a vital part of the partner journey. They focus on pre-sales product demonstrations and post-sales onboarding/implementation with partners. By ensuring partners are fully knowledgeable and comfortable with products, the Engineer helps reduce overall partner churn. They speak with partners regularly for an estimated five (5) to six (6) hours a day via Teams meetings. The Engineer is responsible for learning Microsoft solutions (e.g., Azure, Defender) and security vendors (e.g., Blackpoint). They are the technical expert in supporting partner needs through an unpredictable configuration process.
Essential Responsibilities:
- Conduct product demonstrations that articulate the technical and organizational value of a solution.
- Drive initial configuration and architecture guidance for unique customer environments.
- Assist partners with proof-of-concept deployments and respond to Requests for Information (RFI) and Requests for Response (RFR).
- Work closely with sales (CAMs, PSCs, SSCs) to advance a sales cycle, handle objections, and function as a subject matter expert for a particular product-set.
- Present in-person and remote training sessions for sales teams, support teams, and other vendor related departments, as well as our partner community.
- Act as the eyes and ears for vendor products by collecting feedback from partners on new features and suggestions for improvement.
- Complete relevant Learning Management System (LMS) courses.
Ideal Skills, Experience, and Competencies:
- Ability to clearly communicate technical information and concepts in layman’s terms.
- Possess an understanding of the partner channel/MSP community.
- Ability to autonomously manage ambiguous situations.
- Posess atrong interest in learning new and challenging platforms.
- Ability to have technical skills combined with significant social prowess.
- Possess a general understanding of the Microsoft 365 ecosystem.
- Understand Cybersecurity fundamentals.
- Genuine passion for customer service and an ability to troubleshoot deployments in an unknown ecosystem.
- Ability to identity and learn new technology and skills without explicit guidance.
- Ability to own difficult situations and follow through to completion .
Required Education & Certifications:
- B.A./B.S. or education in related field or equivalent work experience
- MTA Cloud Fundamentals, Microsoft EAE (required before or during role), CompTIA A+, Security+, Network+ certifications are preferred.
Compensation:
- Qualified candidates can expect a salary beginning at $78,000 or more depending on experience
Expected Closing Date: 10/03/2024
#LI-Remote #LI-JF1 #BI-Remote
*** Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed ***
*Note: Compensation is benchmarked on local Denver Metro area market rates. Qualified candidates in other locations can expect a salary package that may be adjusted based off applicable cost of wages in their respective location.
At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:
- Non-Commissioned Bonus Plans or Variable Commission
- 401(k) plan with employer match
- Medical, Dental & Vision Insurance
- Employee Assistance Program
- Employer Paid Short & Long Term Disability, Life and AD&D Insurance
- Flexible, Open Vacation
- Paid Sick Time Off
- Extended Leave for Life events
- RTD Eco Pass (For local Colorado Employees)
- Career Development Programs
- Stock Option Eligibility
- Employee-led Resource Groups
Pax8 is an EEOC Employer.
Equal Opportunities
Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.