Overview

The Key Account Director will be responsible for managing and growing strategic relationships with Blue Yonder’s most important clients. This role involves developing a deep understanding of client needs, driving customer success, and ensuring the delivery of Blue Yonder’s innovative supply chain solutions. The Key Account Director will be the primary point of contact for key accounts, working closely with cross-functional teams to deliver exceptional service and drive business growth.

Location: US-Remote with the ability to travel up to 50%

Key Responsibilities:

• Develop and maintain strong, long-term relationships with key clients, understanding their needs and ensuring their satisfaction with Blue Yonder’s solutions.
• Serve as the main point of contact for key accounts, providing expert advice and support.
• Collaborate with internal teams to ensure the seamless delivery of Blue Yonder’s products and services.
• Identify opportunities for upselling and cross-selling Blue Yonder’s solutions to key clients.
• Monitor key account metrics and report on the success of customer engagements.
• Develop and implement strategic account plans to achieve sales targets and business objectives.

Qualifications:

• Required Education: Bachelor’s degree in Business, Supply Chain Management, or a related field. A Master’s degree is preferred.
• Experience: Minimum of 10 years in account management or sales, preferably within the technology or supply chain industries, with a proven track record of managing and growing key accounts.
• Technical Skills: Familiarity with supply chain management software and solutions.
• Soft Skills:
  • Exceptional communication and relationship-building skills.
  • Strong strategic thinking and problem-solving abilities.
  • Ability to work collaboratively with cross-functional teams.
  • Excellent negotiation and presentation skills.

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The salary range information provided, reflects the anticipated base salary range for this position based on current national data.  Minimums and maximums may vary based on location.  Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors.  In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes: 

• Comprehensive Medical, Dental and Vision 

• 401K with Matching 

• Flexible Time Off 

• Corporate Fitness Program 

• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.