The Legal Support Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Responsible for legal support activities related to legal operations, technology, budget/expenses, risk/controls, litigation/discovery/settlements or administration
• Performs varied work requests from multiple sources that may be complex in character and have tight deadlines
• Responsible for the management, planning, hiring, disciplinary actions, terminations and compensation decisions of the team
• Follows strategies and business plans, policies and procedures created by the head of the function/group
• Responsible for understanding of the firm's different businesses and the related economics
• Makes recommendations on complex matters that may have a significant impact on the conduct of the organization’s business.
• Identifies and implements strategies to improve efficiencies and reengineer processes
• Manages horizontally and vertically across multiple functions both internally within Citi and externally with Outside Counsel and vendors
• Provides subject matter expertise when necessary
• Work with confidential information with the appropriate care and discretion
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of experience
• Prior experience in legal operations, legal environment or consulting environment
• Exhibits confidence and agility in challenging times
• Creates an environment where people hold themselves to the highest ethical standards
• Excellent interpersonal and project management skills
• Ability to interact and communicate effectively with Senior management
• Must possess the ability to work with confidential information with the appropriate care and discretion
• Ability to promote collaboration

Education:

• Bachelors/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Legal

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Job Family:

Legal Professionals

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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