This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Product Manager - Revenue & Risk Optimization 
In building the most customer-focused financial technology platform, Adyen has an automation-first approach to optimizing the full payment flow. Through leveraging a suite of machine-learning models, we optimize for the outcome that maximizes conversion for our merchants, whilst minimizing costs. We build tools that enable the best possible shopper experience when it comes to payments and help our merchants squeeze more revenue out of every transaction while having fraud risks under control.
We are looking for an experienced Product Manager to drive activation, retention, and monetization of our Revenue & Risk Optimization product suite. Your role is to deeply understand how our customers have integrated with our payments platform, recognize their pain points, and tailor personalized solutions to deliver industry-leading performance. This role is a special opportunity for someone who enjoys quantitative and qualitative research to derive customer insights, likes to inform future product development and strategy through building relationships with customers, and appreciates working closely together with our product, commercial and marketing teams to deliver on solutions.

What you'll do:

• You will be responsible for the discovery, building, and delivery of requirements to deliver personalized solutions for our different merchant segments
• You will address pain points experienced by customers and work together with Adyen teams to identify opportunities for improvements
• You will own analytics on performance and adoption metrics, leading to actionable growth plans and execution
• You will develop and execute strategic experiments and migrations for our largest merchants to drive adoption and customer satisfaction
• You will be an evangelist of our Revenue & Risk Optimization products, its impact, and our culture to colleagues, customers, and partners
• You will work collaboratively together with product managers, engineers, analytics teams, account managers, Sales and Marketing teams, and our customers.

Who you are:

• You have conceived of and launched successful products at scale with quantifiable value to large enterprise customers (8+ years in product management)
• You have experience in one or more of the following: big data, machine learning, artificial intelligence, experimentation, data analytics
• You have experience in the world of ecommerce, payments, fintech
• You can guide an engineering team with the right questions to answer, turn those answers into business value, and leverage analytics to drive product decisions
• You have excellent organizational and communication skills and know how to manage a project from conception to maturity
• You can successfully operate in a global organization working together with teams across different offices and timezones
• You are a quick learner and take a ‘launch fast and iterate’ approach to tackling problems
• You love to act as a mentor and help guide talent to make optimal decisions
• You take pride in putting your team first, you value teams over ego;

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

San Francisco 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.