Manager, Account Management

Posted:
9/13/2024, 5:58:21 AM

Location(s):
Minneapolis, Minnesota, United States ⋅ Minnesota, United States

Experience Level(s):
Senior

Field(s):
Sales & Account Management

Workplace Type:
Remote

As the Manager of Account Management, you will be responsible for leading a team of Account Managers whose primary goal is nurturing and growing relationships with existing clients for maximum customer success, growth, and adoption of Center’s products. Reporting directly to the Senior Director of Account Management, you will identify and own strategic initiatives to drive proactive customer interactions while scaling the Account Management function. This includes leveraging data insights to make informed decision-making and scaling Account Management processes and developing creative solutions to optimize the team’s performance. You will manage day-to-day operations and escalations, while working cross-functionally with Sales, Deployment, Customer Support, Product, Engineering, and Marketing to deliver exceptional customer outcomes and drive growth. 

Center

Website: https://getcenter.com/

Headquarter Location: Bellevue, Washington, United States

Employee Count: 101-250

Year Founded: 2018

IPO Status: Private

Last Funding Type: Series C

Industries: Credit Cards ⋅ Enterprise Software ⋅ Finance ⋅ Financial Services ⋅ Management Information Systems