Cloud Platform Engineer - Analyst

Posted:
9/24/2024, 2:03:42 AM

Location(s):
Ontario, Canada ⋅ Ottawa, Ontario, Canada

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
DevOps & Infrastructure ⋅ Software Engineering

ARE YOU READY to step up and take your technology expertise to the next level

There is never a typical day at Accenture, but that’s why we love it here! This is an extraordinary chance to begin a rewarding career at Accenture Technology. Immersed in a digitally-compassionate and innovation-led environment, here is where you can help top clients shift to the New using leading-edge technologies on the most ground-breaking projects imaginable.
Immerse yourself in a supportive ecosystem that values your individuality and encourages you to innovate, ideate and disrupt. We recognize that it's the diversity of our people that makes us stronger, smarter and more effective as a team.

We are: Accenture Cloud First - Infrastructure Engineering
Accenture is a leader in cloud transformations working with AWS, Azure, Google, and private clouds such as VMWare. The formation of Accenture Cloud First, with a $3 billion investment over three years, demonstrates our commitment to deliver greater value to our clients when they need it most. Our Cloud First multi-service group of more than 70,000 cloud professionals delivers a full stack of integrated cloud capabilities across data, edge, integrated infrastructure and applications, deep ecosystem skills, culture of change along with a deep industry expertise to shape, move, build and operate our clients’ businesses in the cloud. To accelerate our clients’ transformation leveraging cloud, we combine world-class learning and talent development expertise; deep experience in cloud change management; and cloud-ready operating models with a commitment to responsible business by design — with security, data privacy, responsible use of artificial intelligence, sustainability and ethics and compliance built into the fundamental changes Accenture helps companies achieve. Our services cover the full spectrum of client needs, from strategy to service management, device-to-cloud networks, workplace solutions, and more.


Today, more than ever, companies need to operate and compete at an unprecedented speed and scale as industries are reshaping beneath them. This means innovating faster, creating new revenue streams, deriving more insights from data – and from the edge – and interacting differently with their customers, partners, and employees. Choose Accenture and make delivering this kind of innovative work part of your extraordinary career.

The work:
Accenture’s Cloud First Infrastructure Engineering professionals partner with our clients to advise, create, and deploy end-to-end infrastructure transformation solutions, enabling business innovation. These solutions are the backbone of driving IT-enabled differentiation. IE professionals are grounded in New-IT with an expertise in one or more of our core practice areas: Digital Workplace, Network Technology, Service Management, Hybrid Cloud, Public Cloud, and traditional Data Center.

Key Responsibilities:

  • Working with leads to troubleshoot infrastructure issues in parallel with 2nd and 3rd tier support.
  • Participate in the on-call schedule rotation for critical incidents (24/7 for one week every 6 weeks)
  • Ability to learn new technologies and develop skillsets to allow you to support them
  • Working knowledge in Azure DevOps
  • Maintain and develop infrastructure as code (IaC) in Azure DevOps
  • Experience and ability to support Azure Cloud infrastructure
  • Work in a team environment

Basic Qualification:

  • At least 1-2 years of experience in a technical infrastructure support role
  • Able to work on-call
  • At least 1-2 years of experience with a ticketing system (such as Service Now)
  • At least 1-2 years of experience with cloud administration or general system administration
  • Must have eligibility for Reliability Clearance (residing in Canada for at least 5 years)
  • English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Preferred Qualification:

  • Cloud Certification
  • Server OS Certifications

Professional Skills Qualifications:

  • Proven success in contributing to a team-oriented environment.
  • Proven ability to work creatively in a problem-solving environment.
  • Desire to work in an information systems environment.
  • Demonstrated teamwork and collaboration in professional setting


WHAT´S IN IT FOR YOU

  • Competitive benefits, including a fair and balanced parental leave policy.
  • Fantastic opportunities to develop your career across industries with local and global clients.
  • Performance achievement and career mentorship: our performance management process focuses on your strengths, progress and career possibilities.
  • Opportunities to get involved in corporate citizenship initiatives, from volunteering to charity work.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Our Commitment to Inclusion & Diversity 

 

At Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.  

 

Requesting an Accommodation 

 

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. 

 

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter. 

 

Other Employment Statements 

 

It is currently our objective to assign our people to work near where they live.  However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed. 

 

Job candidates are not required to disclose any offence for which a pardon has been granted. 

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing