Job Description:

Essential Job Functions:
• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to the implementation of infrastructure projects and assignments.
• Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.
• Work with the team to enhance infrastructure effectiveness and address technical challenges.
• Support the development of infrastructure documentation, including incident logs and configuration records.
• Apply technical knowledge to address infrastructure-related challenges.
• Follow established best practices and standards in infrastructure service delivery.
• Utilize technical skills to address infrastructure issues and incidents.

Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and technical knowledge
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or Google Associate Cloud Engineer, are a plus

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