Job Details: 

The Talent Acquisition Operations Coordinator is responsible for supporting the day-to-day operations of the Talent Acquisition function, from recruitment through initial onboarding. This role partners closely with recruiters, hiring managers, candidates, and cross-functional teams to ensure a smooth, timely, and high-quality hiring experience.

At all times, this role is expected to deliver an exceptional customer experience—both internally and externally—by providing responsive, professional, and thoughtful support that creates a positive and lasting impression of InvoiceCloud for candidates and stakeholders alike.

The ideal candidate is proactive, detail-oriented, and eager to learn—someone who thrives in a fast-paced environment, is comfortable working with data and systems, and is curious about how AI and automation can improve recruiting workflows and the overall candidate experience.

Results Driven

• Coordinates and manages high-volume recruiting logistics, including phone, virtual, onsite, and presentation interviews across multiple time zones, ensuring all participants have the information and materials needed for a successful interview.
• Reviews job applicants and resumes to identify qualified candidates, supporting efficient candidate progression through each stage of the recruiting process.
• Supports onboarding and pre-employment workflows to ensure candidates move smoothly and on time from offer acceptance through start date.
• Manages multiple priorities with accuracy and urgency, consistently meeting deadlines in a fast-paced Talent Acquisition environment.

Takes Ownership

• Acts as the subject matter expert for Talent Acquisition systems—including Greenhouse Recruiting, Greenhouse Onboarding, and Brighthire—troubleshooting issues, supporting day-to-day system usage, and coordinating with vendor partners to ensure tools effectively support recruiting operations.
• Serves as a reliable operational partner to recruiters and hiring managers by proactively managing scheduling, candidate communications, and recruiting administration from start to finish.
• Delivers a consistently positive candidate experience by providing timely updates, clear instructions, and professional communication that reflects InvoiceCloud’s brand and values.
• Generates, initiates, and monitors pre-employment screenings—including background checks, drug screens, and credentialing—while keeping recruiters informed of status and next steps.
• Handles sensitive and confidential candidate information with discretion and professionalism, ensuring compliance with company policies and legal requirements.

Drives Efficiency

• Maintains accurate, timely, and compliant candidate records within the Greenhouse Applicant Tracking System, ensuring visibility and data integrity throughout the recruiting lifecycle.
• Produces recruiting reports and hiring metrics to support operational tracking, compliance, and data-informed decision-making.
• Identifies opportunities to improve Talent Acquisition processes and workflows, recommending practical enhancements that improve efficiency for recruiters, hiring managers, and candidates.

Innovative

• Demonstrates curiosity and a willingness to learn by exploring how Generative AI, automation, and emerging tools can streamline recruiting coordination, data management, and candidate communication.
• Applies a data-oriented mindset to Talent Acquisition operations, using system insights and reporting to identify trends, surface issues, and support continuous improvement initiatives.
• Participates in special projects and cross-functional initiatives that help modernize Talent Acquisition operations and support scalability as the organization grows.

Requirements

• Bachelor’s degree and a minimum of 1 year of related experience, or an equivalent combination of education, training, and experience.
• Prior experience supporting Human Resources or Talent Acquisition operations strongly preferred.
• Experience working with Applicant Tracking Systems, ideally Greenhouse, and HRIS platforms such as Workday.
• Strong organizational skills with high attention to detail and comfort working with recruiting data and reports.
• Clear, professional written and verbal communication skills for engaging candidates, hiring managers, and cross-functional partners.
• Demonstrated ability to manage multiple tasks, prioritize effectively, and maintain a strong sense of urgency.
• Proactive mindset with a willingness to learn new tools, processes, and technologies, including AI-driven solutions.

Benefits & Compensation

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources and Employee Assistance Programs
• Paid parental leave and backup care
• Tuition reimbursement and professional development opportunities
• Employee Resource Groups (ERGs)
• A collaborative, inclusive culture built on innovation and excellence