Director, Customer Advocacy

Posted:
8/22/2024, 6:09:32 PM

Location(s):
New South Wales, Australia ⋅ Sydney, New South Wales, Australia

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.

Who we are:  Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

The Director, Customer Advocacyis responsible for driving sales from existing accounts for Icertis Contract Management. The Director, Customer Advocacy acts as an extension of the Customer, being a proactive evangelist within Icertis and the Customer to accomplish defined objectives (adoption/usage, KPIs, product expansion). The ideal candidate is one with sales aptitude, relationship building skills, technical bent of mind and a consultative sales approach who has been associated with implementation of Enterprise software in a SaaS company. 
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected] or get in touch with your recruiter.
 
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Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. 

Icertis

Website: https://www.icertis.com/

Headquarter Location: Bellevue, Washington, United States

Employee Count: 1001-5000

Year Founded: 2009

IPO Status: Private

Last Funding Type: Secondary Market

Industries: Artificial Intelligence (AI) ⋅ Cloud Data Services ⋅ CRM ⋅ Financial Services ⋅ Procurement ⋅ SaaS