Bermex, Inc.

About The Team

At Bermex, we value our customer relationships and are always seeking ways to delight our customers by going the extra mile. Bermex provides expert metering services and solutions to utilities and associated organizations across the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading and exchange. We are looking for motivated individuals who enjoy working independently and love the outdoors to join our team.

About the Role

The Gas Meter Assistant Supervisor supports the Gas Meter Supervisor by providing critical field support, overseeing daily operations, and assisting with team management. This role involves active participation in fieldwork, managing daily operational tasks, and supervising the team to ensure the efficient and safe operation of gas meter systems while adhering to established quality standards.

What You’ll Do

Field Support and Daily Operations:

• Supervise and support the team in fieldwork, including the installation, maintenance, and repair of gas meters.

• Ensure quality work by the team, making sure all tasks adhere to established standards and regulatory requirements.

• Coordinate and manages daily work assignments, providing hands-on guidance to address any immediate issues and ensure smooth operations.

Team Oversight:

• Assist in supervising a team of gas meter technicians in the field, ensuring they follow proper procedures and standards.

• Provide on-site guidance and support to technicians, helping them troubleshoot and resolve issues as they arise.

• Monitor team performance, provide constructive feedback, and support training and development needs.

Installation and Maintenance:

• Support the team in installing new gas meters and replacing outdated or malfunctioning meters.

• Ensure that all maintenance and calibration activities are conducted accurately and on schedule.

Safety and Compliance:

• Assist in ensuring all fieldwork is performed in compliance with safety regulations and company policies.

• Help conduct on-site safety inspections and audits to identify potential hazards and implement corrective actions.

Record Keeping and Reporting:

• Assist in maintaining accurate records of field activities, including meter installations, maintenance, and repairs.

• Prepare and submit reports on daily operations, team activities, and any issues encountered in the field.

Customer Service:

• Support the team in addressing customer inquiries and complaints related to gas meters during field operations.

• Coordinate with other departments as needed to resolve service issues and ensure customer satisfaction.

Inventory Management:

• Assist in managing inventory of meters, tools, and parts in the field.

• Help ensure that all necessary equipment and materials are available for ongoing operations.

Other duties as assigned.

About You

Must haves:

• Education: High School Degree or GED

• Must be 21 years of age or older.

• Must have at least 1 year of experience in gas meter installation, exchange, maintenance, or a related field.

• Proven experience in a supervisory or leadership role.

• Strong knowledge of gas meter systems, safety protocols, and regulatory requirements.

• Excellent troubleshooting and problem-solving skills.

• Strong communication and interpersonal skills.

• Ability to work independently and make sound decisions under pressure.

Nice to haves:

• 2 or more years of experience in gas meter installation, exchange, maintenance, or a related field.

Your Skills:

• Ability to multi-task and work independently as well as part of a team.

• Strong leadership skills with the ability to manage and supervise a team in the field effectively.

• Exceptional flexibility in daily routines and route scheduling.

• Project management skills.

• Proven understanding of industry standards and quality control.

• Adequate time management skills to facilitate worker efficiencies.

• Excellent communication skills, comfortable interacting with management and customers.

• Ability to interact with unhappy or negative customers in a professional manner.

• Excellent attention to detail for problem solving and finding solutions.

• Ability to walk long distances and prepare for weather conditions accordingly.

Drug/Alcohol Testing:

• Drug/alcohol testing is required per Non-Regulatory requirements for employees working with water, electric, and meters.

• Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters.

Benefits

Health and Safety:

• Group health plans including medical/prescription, dental, vision, and a variety of other coverage options.

• Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability.

• Flexible Spending Accounts or an option for a Health Saving Account with company match.

• Company paid Employee Assistance Program (EAP) for all employees and eligible family members.

Retirement:

• Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost.

• Traditional 401(k) Retirement plan with company match.

PTO Plans (after 90 completed days of service for full-time employees):

• Paid Vacation

• Paid Holidays

• Paid Wedding Day

• Veterans Day paid time off for our veterans

• Paid Sick Time (New York based positions ONLY)

Perks/Allowances:

• Company vehicle (for all driver-based positions).

• Gas card for company vehicle (if applicable).

• Company provided cell phone or mobile allowance (if applicable).

• Boot allowance from approved vendors.

• Daily per diem for travel-based positions.

Where We Work

Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range Disclaimer

The base salary range represents the low and high end of the Bermex salary range for this position. Actual salaries will vary depending on factors including but not limited to customer contact terms, location, experience, and performance. Other rewards may include Paid Time Off, 401(k) retirement savings plan with company match, ESOP contributions, medical, dental, and vision insurance, and other region-specific benefits as eligible.

Salary Transparency

For those residing in NY, the pay range for this role is $75,000 - $80,000, dependent on qualifications and experience.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)