Suite Attendant

Posted:
2/19/2024, 4:00:00 PM

Location(s):
Pennsylvania, United States ⋅ Reading, Pennsylvania, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Include the following. Other duties may be assigned.

  • Greets all guests with enthusiasm and friendliness.
  • Serves alcoholic beverages in an appropriate manner consistent with company standards.
  • Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
  • Does side work during non-busy hours.
  • Speaks to guests with enthusiasm at all times.
  • Develops relationships with guests.
  • Provides the highest level of service in accordance with our standards.
  • Identifies food orders when ready and delivers items to tables in a timely manner.
  • Maintains a professional appearance at all times.
  • Communicates with food and beverage staff to ensure guest satisfaction.
  • Reports to work as scheduled, in uniform, and ready to be in position.
  • Maintains professional relationships with all coworkers.
  • Follows checklists and standard operating procedures.
  • Maintains a safe, clean, organized, and stocked work area.
  • Performs duties as assigned.
  • Maintains full knowledge of menus, recipes, and other pertinent information.
  • Constantly increasing knowledge of food, beverages, and other products and services.
  • Ensures that guests have a positive and memorable experience.
  • Responsible for constant sanitation, organization, and proper food handling.
  • Prepares work area for either opening, mid-shift, or closing in accordance with company standards.
  • Tipped Position.
  • This position at the Santander Arena is event-driven. Great for someone looking to work a varied schedule or to supplement their income.

Work Experience

  • 1-2 years serving experience.

Skills and Abilities

  • Excellent communication skills.
  • Good with people.
  • Ability to handle high stress situations
  • Ability to read and understand English
  • Ability to work a flexible schedule including nights, weekends and holidays

Note:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRAA Federal Contractor.

Job Type: Part-time

Salary: $11.00 per hour

Benefits:

  • 401(k)

Experience:

  • suite attendant: 1 year (Required)

Work Location: In person