Employment Type

Permanent

Closing Date

27 Dec 2024 11:59pm

Job Title

Senior Account Manager

Job Summary

As a Senior Business Development Specialist, you thrive on applying your deep understanding of our customer’s business strategies and technology needs, playing an integral role in unlocking the potential of business opportunities across the nation. You partner with Telstra’s most strategic customers to grow their business, acting as their trusted advisor and nurturing the health of our customer relationships. In doing so you identify high-value, high-profit sales solutions that directly contribute to Telstra’s growth. You flourish off building meaningful and lasting relationships, with collaboration and influencing skills critical for success in this role.

Job Description

What is the purpose of this role?

As a Senior Business Development Specialist, you play a critical role in identifying, defining and creating new business opportunities for Telstra through delivering creative and market defining sales solutions for your client portfolio. You are hyper aware of current and emerging market trends and what they mean for your client’s business in the Globally. Your ability to infuse Telstra’s products and services into tailored, new solutions that anticipate the needs of our clients sees you contribute to the growth of Telstra’s business and to forge strong relationships within the market.

How does the role contribute to business strategy?

Your collaborative and customer-centric mindset means the sales solutions you design are integrated and balanced, delivering value to our business and our customers. You use your exceptional relationship building and negotiation skills to successful close complex, multi-domain sales that directly shape Telstra’s new business and revenue growth. You represent Telstra as an ambassador in your region, helping increase brand awareness and strengthening our competitive position as a challenger in the market, especially with our strengths in APAC.

Key Accountability

• Actively identify, develop and qualify new business opportunities with new and existing customers, leveraging your strong interpersonal skills to liaise with the acquisition, account management and inside sales teams to define and execute commercial growth strategies for your portfolio.
• Make a strong contribution to revenue growth within your portfolio through your ability to actively develop a strong sales pipeline, identify new sales opportunities through competitive research and partnership deals, and negotiate complex commercial constructs with clients to close sales.
• Authentically engage with and effectively influence a diverse, multi-stakeholder client (including executives e.g. CIO, CTO) and internal landscape (i.e. solution sales, opportunity owners, Account Executives) to build an in-depth understanding of customer needs in order to identify solution requirements, anticipate future needs and foster relationship building.
• Gather relevant sources of information and insights to build an in-depth understanding of new business opportunities, including actively following local and international industry trends to pre-empt opportunities as well as potential risks, issues and challenges to drive business growth for Telstra.
• Contribute to or lead components of knowledge sharing initiatives (market insights, customer focused cross-functional collaboration) that have a significant degree of impact to portfolio revenue growth and team member development.
• Represent Telstra at industry events and Telstra-led events. Engage with partners, channels and alliances to maximise the impact of our propositions
• Adhere to processes, guidelines (with constructive contributions welcome!) and our code of conduct through every touchpoint, representing and believing in our values and keeping those at the forefront of the business you conduct.

Essential :

• At least 5 Years experience in new business and account management customer facing roles
• Experience in a business development role in a B2B environment

Key Skills/Technical Expertise

• Commercial Acumen - Ability to understand business priority, analyse data to evaluate business performance and be able to challenge status quos

• Strong senior stakeholder management and executive presentation skills - Ability to build relationships internally and externally with clients and tell a compelling story to support the sales process

• Technical ability -Capability and willingness to understand the solutions that we sell, ability to translate these into identifiable opportunities