Client Account Lead- Telecommunications

Posted:
10/6/2024, 8:07:18 PM

Location(s):
Dubai, Dubai, United Arab Emirates ⋅ Dubai, United Arab Emirates

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Job Description

Overview:

As a Client Account Lead at Accenture, you will spearhead the management of strategic client relationships, overseeing the delivery of innovative solutions that drive value and ensure exceptional client outcomes. This role is pivotal in deepening client engagements, identifying new business opportunities, and leading cross-functional teams within one of the world's leading consulting and technology services companies.

Key Responsibilities:

  • Develop and maintain strong relationships with key client stakeholders to understand their business needs and strategic priorities.

  • Lead the client account team in the planning and execution of client projects, ensuring high-quality deliverables that meet or exceed client expectations.

  • Collaborate with industry experts and service leads to devise comprehensive, customized solutions that address client challenges.

  • Monitor and manage project financials, scope, and risk, ensuring profitable and successful delivery of services.

  • Act as the primary liaison between the client and Accenture’s service teams, facilitating smooth communication and timely resolution of issues.

  • Stay abreast of industry trends and developments to offer insights and recommendations that keep the client ahead in their market.

  • Drive business development efforts by identifying new opportunities within the client organization and collaborating with internal teams on proposals and presentations.

  • Lead by example, fostering a culture of excellence, inclusion, and continuous learning within the team.

Job Qualifications:

  • Bachelor’s degree in Business Administration, IT, Engineering, or related fields. An MBA or equivalent is preferred.

  • Proven experience in client relationship management, consulting, or account management, preferably within IT or consulting services.

  • Strong leadership and team management skills, with the ability to inspire and motivate cross-functional teams.

  • Excellent communication, negotiation, and interpersonal skills, capable of engaging effectively with C-level executives.

  • Deep understanding of the industry-specific challenges and opportunities relevant to the client’s business.

  • Demonstrated ability to manage complex projects and multiple stakeholders in a fast-paced, dynamic environment.

  • Extensive experience working with clients in the telecommunications industry.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing