Phlebotomy Technician  

Join Cleveland Clinic’s Hillcrest Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Hillcrest Hospital has been recognized as one of the top hospitals in Cleveland and Ohio. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

Phlebotomy Technicians serve a more vital role than ever before in the care of patients, thanks to increasing demands to provide patient samples for diagnostic testing. Many patients often find needles and the idea of having their blood drawn frightening, so it takes a skilled Phlebotomy Technician to put the patient at ease while obtaining all the required specimens. 

A caregiver in this position works varying shifts with on-call requirements between 4:00AM and midnight.  

A caregiver who excels in this role will:  

• Perform blood collection for extended care clients and provide service to their residents, (primarily geriatric). 

• Perform specimen processing and send-out tasks, such as accessioning and packaging for transport.  

• Follow proper protocol when collecting samples, such as introducing yourself, verifying patient identity, collecting specimens for all tests listed on the requisition, clarifying tests, labeling specimens, transporting and centrifuging.  

• Provide STAT, scheduled and routine orders.  

• Ensure all current demographic and insurance information is obtained and verified.  

• Check appropriate paperwork for each test, patient and/or client.  

• Complete and submit appropriate administrative paperwork, such as time and mileage reports.  

• Follow proper laboratory safety procedures.  

• Be flexible to work a varied schedule as required, including early morning and afternoon shifts, and travel to patient locations.  

• Carry an on-call pager on assigned weekdays and every other weekend during the hours of 4AM – midnight, answer the pager within 15-30 minutes, arrive at the home within an hour, collect stat draws and have the specimen back to the lab within 2 hours from the time receipt of call.  

• Adhere to HIPAA guidelines.  

Minimum qualifications for the ideal future caregiver include:  

• High school diploma or GED. 

• One year of current phlebotomy experience.   

• Proof of Basic Life Support (BLS) certification through the American Heart Association (AHA) or will obtain within three months of hire.  

• A current, valid driver’s license and personal liability insurance coverage with the limits of $100,000 per person/$300,000 per accident on bodily injury and $100,000 in property liability damage.  

• Clean criminal history.  

• Experience and proficiency in blood collection from all patients.  

• Experience in handling and transporting laboratory specimens, laboratory safety, medical terminology and laboratory waste management.  

• Working knowledge of clinical laboratory and tests performed.  

Preferred qualifications for the ideal future caregiver include:  

• Graduation certificate from a formal accredited phlebotomy program.  

• ASCP phlebotomy certification.  

• Two years of current phlebotomy experience.  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/