Director,  Business Operations Program Management 
 

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our Journey! 
 
Sabre is hiring a Director to manage strategic operations and programs across global cross-functional teams. This leader will have the opportunity to ensure acceleration of our strategic, company-wide priorities by driving operational excellence.  
 

This role is based out of our global headquarters in Southlake, TX and offers a hybrid remote work schedule.  

Responsibilities: 

• Leads the development and execution of the Product Development workforce planning roadmap, to optimize and scale an evolving global team and to create strategic short and long term plans.  

• Collaborate with the HS PD leaders and Hospitality Business stakeholders, People Team, and Finance  to review existing workforce needs, strategize for the future and to ensure alignment with business objectives and financial goals.  

• Oversee workforce planning initiatives including headcount metrics analysis, forecasting, plan roll-out, processes and controls.  

• Oversee 3rd party partner management to ensure business outcomes are achieved. Drive performance metrics and key performance indicators to derive value and results  

• Support complex, strategic programs by driving planning, timing and reporting to ensure delivery of program commitment. 

• Coordinate and align efforts across matrix-managed teams to define and maintain program goals and schedules. 

• Manage ongoing work through a strategic framework, leveraging program management tools and reporting to drive program deliverables. 

• Drive alignment and adherence to standards and direction set by an operating model. 

• Facilitate program-level issues and change management resolution. 

• Oversee large operational efficiency improvement initiatives. 

• Leverage technical expertise and relationships with SME’s (subject matter experts) to conduct root cause analysis and solution complex operating model challenges. 

• Develop and produce metrics-driven reporting to represent program status, risks, dependencies and actions. 

A successful candidate will have: 

• 8-10 years of experience leading and managing multiple complex programs 

• Bachelor’s Degree from an accredited university or relevant work experience, MBA preferred 

• Proven track record of driving large programs and meeting critical milestones and timelines 

• Previous success with driving operational excellence 

• Exceptional analytical, problem solving and decision-making capabilities 

• Experience and understanding of how to work with global teams 

• Ability to identify, communicate, and connect with key decision makers 

• Strong interpersonal skills and the ability to communicate effectively with all levels within an organization 

• Strong influential skills while partnering with cross-functional teams to drive and implement change 

• Excellent presentation, oral and written communication skills delivering complex solutions in an easy-to-understand manner 

• Thrives in a fast-paced environment 

• Passionate about the travel technology industry 

• Strong data reporting skills 

• Proficiency with Microsoft Office 
   

Nice To Have Skills: 

• Experience using project management tools 

• Experience leading large-scale strategic programs with multiple stakeholders 

• Tech or travel industry experience 

• Consulting experience 
   

Perks/Benefits: 

What's in it for you? 

• Opportunity to learn and work in a dynamic industry and evolving travel ecosystem that requires change and new ways of thinking about the future 

• The chance to partner with diverse, industry leading technology teams across the globe 

• Leading high impact work with visibility to executive leadership 

• Very competitive compensation 

• Generous Paid Time Off (5 weeks your first year!) 

• Comprehensive medical, dental, vision and wellness programs 

• Flexible working arrangements 

• Formal and informal rewards, recognition, and acknowledgement programs 

• Fun and engaging employee development events