As a Senior Analyst, Systems - Corporate Apps you would analyze business requirements; lead the analysis, design, development, and testing of enhancements to IT systems; provide systems support.

Additional duties include the following:

• Solicit, assess and prioritize user requests for system enhancements. Write business and technical requirements for development.

  • Discuss desired changes with business units and prepare business and technical requirements accordingly;

  • Architect and define sustainable and scalable solutions for design, development and implementation

  • Oversee development and implementation of system enhancements, inclusive of internal as well as third party resources

• Act as the technical point of contact for a broad range of topics from users, ranging from simple to complex.

  • Analyze and validate user errors or issues

  • Perform root cause analysis

  • Provide response and/or resolution to issues, engaging IT resources as needed

  • Work with external vendors to support integration builds

• Build new, modify and support existing integrations

  • Review programmer specs

  • Strategize on approach to align best case solution with requirements

  • Develop solution

    • Test new or modified application functionality, verifying business and technical requirements. Work with business leads to complete user acceptance testing

    • Perform tests to avoid performance issues, including any effects from system development

    • Provide ongoing support to ensure integrations continue to meet business needs.

• Implement reporting tools and analysis to support site governance and provide business owners with analytics.

• Create and maintain technical documentation including: support knowledge base, data sources, data flows, application logic, enhancement/issue logs, hardware/software architecture, Information architecture, Standard Operating Procedures, DR plan, and other project documents.

• Follow and research industry trends and performs best-practice research to support project goals.

• Responsible for other tasks related to assigned systems

• Other duties assigned as needed

Job Requirements:

• Bachelor’s Degree in IT, Science or Business

• 4+ years in programmer analyst or systems analyst role

• Ability to interact with and influence IT and business stakeholders

• Excellent oral and written communication skills

• Strong documentation skills

• SQL programming skills

• Experience with application programming frameworks (APIs, JSON, PHP, VBSCRIPT, etc…), database systems (SQL Server, DB2)

• Candidate will be hired as analyst or senior analyst depending upon experience