Principle duties/requirements:

Core:
• Understands fully that anyone at Partner level has a core responsibility as a business leader within ABC, this includes:
• Taking personal responsibility for delivering on their part of the growth and business development plans for ABC.
• Maximising value delivered by currently held MSAs by actively networking with and developing clients to grow business in any company they have taken the lead within.
• Always thinking with a commercial mindset (i.e. is the proposed action what is best for the business? Does it help us grow and move forward? How could we do this better?).
• Is always alert for appropriate new business opportunities and is constantly seeking to engage with new contacts to access these, bring them in, develop proposals, embed them and organically grow them as part of delivering on the strategic business growth plans.

Client service:
• Expected to ‘build a business within a business’ in ABC and take ownership of this in its entirety.
• Take an active role in procurement interactions, with support of a Managing Partner.
• Responsible for a client portfolio or a practice domain within Arc Bio.
• Leads, builds and directs the direction and strategy of the domain or portfolio on a day to day basis.
• Hold a trusted delivery status with the Arc Bio clients at a strategic level.
• Responsible for maintaining core client relationships and accountable for the overall performance of this business.
• Develops industry leading scientific, creative and commercial strategies and programmes in service of client objectives.
• Builds enduring and successful relationships with colleagues, clients and suppliers.
• Maintains high level of professionalism and competence in all client communications.
• Develops high quality business proposals existing clients or their practice domain, with a focus on market leading and creative solutions.
• Has a strong professional network that can be leveraged for business development.
• Works consistently to grow existing accounts organically through high quality work and ongoing discussions with clients.
• Takes the lead on new business proposals as the final arbiter of quality of delivery and appropriateness of proposed solution.
• Networks consistently outside of Arc Bio, attends and contributes to industry and client events and meetings representing Arc Bio as a brand within the industry.

Project Management:
• Responsible for all project management, budgetary control, manpower planning, development and implementation of projects within their portfolio.
• Ensures the team provides accurate cost estimates and controls budgets efficiently and carefully whilst keeping clients and team fully informed of eventual or possible overspends.
• Ensures finances and budgets are managed in line with agency procedures and that expenditures are explained and justified to the client before sign-off is obtained.
• Assists in setting the Arc Bio regulatory and compliance measures and minimises risk for the business.
• Sets the highest standards with respect to quality, original, strong strategic thinking and detail accuracy at all times.

Leadership:
• Demonstrates strong leadership capability with executive presence.
• Effectively delegates and prioritises for project teams, providing direction to ensure delivery whilst providing ownership.
• Demonstrates ability to develop others and provide direction and feedback tailored to the skill level of team members.
• Embraces and actions team and peer feedback as a driver for change.
• Generates buy-in, listens openly to colleagues, recognises contributions and ensures consistency of decisions
• Takes accountability for their team and outcomes, encouraging their team to do the same, inspires and fosters team commitment.
• Drives communication between teams and the client.
• Supports, encourages and challenges colleagues in a constructive and supportive way.
• Contributes to the development and future direction of Arc Bio alongside the Managing Partners.

Communication and impact:
• Proven ability of presenting at a senior stakeholder and industry level.
• Demonstrates thought leadership at a client portfolio or practice domain level.
• Generates intellectual property relative to Arc Bio’s core capabilities and solution offerings.
• Demonstrates the ability to influence, negotiate and overcome objections from senior stakeholders.
• Effectively adapts communication style to suit different audiences and to gain buy in.
• Demonstrates ability to develop others and provide direction and feedback tailored to skill level of team members.
• Skilled at giving upward feedback to internal and external stakeholders

Technical ability and skills (ABC team members should be ready to communicate on these with both knowledge and authority-strong command of at least three of these is expected at the Partner level)

Industry:
• Keeps up to date with factors influencing the pharma and biotech sectors (including M&A activity, pharma corporate innovation strategy and the various industry head- and tail-winds).
• Understands the mechanics underpinning industry sector activities and has a competent knowledge of the basics of business e.g. factors influencing company valuations, fundamental financial definitions and mechanisms
• Engages in industry “scanning” and maintains a strong current knowledge of industry opportunities and developments and our clients’ operating environment. Uses these findings to draw conclusions, formulate actions and exploit opportunities relevant to the Arc Bio business. Aware of new and important product launches, pivotal clinical studies, new guidance, legislation and policies of relevance.

Scientific:
• Has a strong working knowledge of the science covering our clients’ areas of focus.
• Has an ongoing commitment to deepening and expanding knowledge in modalities, modes of action, epidemiology, clinical trial design and anything else that may be relevant to strategic planning and advice, both from the point of view of the client and their competitor environment.
• In chosen areas of scientific specialism, is capable of constructively challenging client thinking on a peer-to-peer level, producing novel scientific strategic points of view to help clients view potential solutions from new angles where appropriate and useful.
• Keeps aware of latest announcements coming out of key congresses, key experts in the field, and any overall, rapidly-evolving trends (such as genomics, AI, CRISPR or the application of big data) and how these might feed into scientific strategy recommendations to the client.

Strategy:
• Can confidently discuss strategy in reference to client goals and objectives.
• Understands theoretical approaches and models used in strategy consulting. Able to integrate the relevant theories into a given client challenge. Is a keen student of the evolving strategic environment (including new tools and models, and their strengths and limitations). Takes increasing roles in
strategic development and strategic workshop facilitation as their career develops.

Marketing and communications:
• Understands the fundamental principles of healthcare marketing and communications, with a strong capability in public relations, med ed, and scientific communications. Seeks to learn more about social, digital, advertising and brand strategy.
• Can demonstrate an understanding of the theory and application of new theories and tools in marketing (e.g. behaviour change, AI/big data, new principles of neuroscience, iconography and its impact, etc.)
• Understands means of evaluation and KPIs across marketing channels.
• Has a good grasp of not only guidelines, but also the ethics of good marketing practice in healthcare.

Behaviours

Is Positive;
Inspires passion for growth within own team and the wider company; drives solutions in an optimistic and constructive manner regardless of challenges; leads consistently through change and ambiguity and fosters inclusion and innovation.

Is Accountable;
Builds and improves effective internal systems and processes which align with the overall goals of the company; takes responsibility for their impact on others and strives to improve through feedback; fulfils commitments to internal and external stakeholders and manages and mitigates risks for the business, learning from mistakes

Is Results Driven;
Focuses on critical issues and delivers against them; develops strategic and pragmatic client solutions; generates breakthrough solutions and delivers outcomes despite the internal/external environment.

Is Manager of Self and Others;
Aligns and engages the team to client projects; provides direction, empowerment and support to the team in achieving results; builds and develops high performing teams and creates an environment of continuous learning, managing performance to develop others.

 

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com