Posted:
11/5/2024, 8:52:11 AM
Location(s):
Utah, United States ⋅ Lehi, Utah, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Product ⋅ Sales & Account Management
Young Living is a universally known, household name that is revered and respected for the countless benefits it brings to humanity. Propelled by the world’s purest essential oils and oil-infused products, along with our passionate commitment to empowering individuals to whole-life wellness, we champion the modern essential oil movement. A global, purpose-driven wellness revolution is underway, and Young Living leads the charge.
Working at Young Living
Our community of wellness started small in 1993, when D. Gary Young and Mary Young developed their first organic herb farming and distillation operation. After establishing Young Living in 1994, the Youngs developed its groundbreaking Seed to Seal® process, which preserves the integrity and potency of essential oils through every step of the production process.
We believe every person has the right to wellness. It transcends all and has the power to unite us as members of the same human family striving for the same happiness. It is part of the reason we are passionate about making everyone feel included, welcome, and respected. Regardless of age, race, color, religion, sexual orientation, gender identity, national origin, physical or mental disability, ancestry, protected veteran status, or any other characteristic protected by local law, all are welcome in the Young Living family.
Summary:
The Senior IT Product Owner leads strategic initiatives and oversees the development and execution of product roadmaps for key business applications. This role requires close collaboration with executive leadership to ensure that product strategies align with long-term business goals. The Senior Product Owner is responsible for driving high-impact projects and mentoring junior product owners.
Key Responsibilities:
In partnership with the Commission team, direct the development of the monthly commission payouts
Collaboration: Work closely with cross-functional teams (sales, IT, finance) to ensure accurate commission calculations and payouts.
User Experience: Prioritize features and enhancements that improve the end-user experience, focusing on ease of access, clarity of reports, and transparency of commission structures.
Troubleshooting & Support: Act as the key point of contact for resolving commission-related issues, working with internal teams and external vendors as needed.
Stakeholder Communication: Translate business needs into technical specifications and vice versa, acting as a liaison between technical teams and business stakeholders.
Essential Functions:
Define and prioritize the product backlog, balancing business needs with technical feasibility.
Work with stakeholders to establish product goals and create a product roadmap.
Manage cross-functional teams, including developers, designers, and QA, to deliver product features.
Ensure timely and clear communication with business stakeholders regarding product updates and progress.
Lead sprint planning and retrospectives to ensure continuous improvement in product development.
Conduct user acceptance testing (UAT) and oversee the release of new features.
Monitor product performance post-launch and drive necessary changes based on feedback and KPIs.
Skills & Qualifications:
Unilevel Commission Structure Expertise: Manage and oversee commission structures, including unilevel models, ensuring accurate depth level calculations, overrides, and timely payouts in alignment with business needs.
Commission Run Cycle Management: Lead and coordinate the execution of weekly and monthly commission runs, ensuring accurate and timely delivery of commission payouts.
Data Integrity and Cleanup: Perform rapid root cause analysis to identify and resolve data issues affecting commission payouts. Collaborate with IT and data teams to ensure data accuracy and consistency.
Commission Software Platform Oversight: Manage the configuration and use of commission processing platforms (e.g., Exigo), ensuring the platform aligns with business requirements and resolves technical issues in collaboration with the development team.
Cross-Functional Collaboration: Partner with finance, IT, and operations teams to ensure accurate commission calculations, clean data flow, and timely payments.
Data Analysis for Accuracy: Analyze commission-related data to identify trends, discrepancies, and ensure accurate payouts. Use data corrections to resolve issues and continuously improve processes.
Commission Discrepancy Resolution: Act as a key problem-solver for commission discrepancies, coordinating across IT, finance, and data teams to ensure resolution and maintain smooth operations.
Net Calculation Management: Oversee the calculation of net commissions, factoring in tax withholdings, clawbacks, donations, and other adjustments to ensure accuracy and compliance.
Product Roadmap and Feature Prioritization: Define and prioritize the product backlog, balancing business strategy with technical feasibility, and aligning with stakeholder goals.
Sprint Leadership and Product Release: Lead sprint planning, retrospectives, and user acceptance testing (UAT), ensuring continuous improvement and timely release of new features.
Stakeholder Communication: Serve as a liaison between business stakeholders and technical teams, translating business needs into technical specifications and vice versa to ensure alignment and clarity.
Compliance and Audit: Collaborate with cross-functional teams to ensure commission structures and processes comply with legal and regulatory standards. Conduct regular audits to uphold data integrity and prevent discrepancies.
Strong knowledge of agile development practices and product management.
Excellent communication and leadership skills.
Proficiency in project management and product development tools (e.g., JIRA, Confluence, Trello).
Ability to balance multiple projects and priorities effectively.
Preferred Education and Experience:
Bachelor's degree in Information Technology, Business, or related field preferred. Combination of experience and education will be considered.
7+ years of experience in IT product management, with proven leadership of high-impact projects.
Required Education and Experience:
Bachelor’s degree or equivalent combination of education and/or experience.
5+ years of experience in IT product management or related fields, including project management experience.
Supervisory Responsibility:
This job does not have supervisory responsibilities.
Work Environment:
This job operates in a professional office environment. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, and photocopiers. The noise level in the work environment is usually moderate. Essential oils are worn and/or diffused in the work environment.
Position Type/Expected Hours of Work:
This position requires the incumbent to be physically present at the assigned worksite. The regular schedule is from 8 a.m. to 5 p.m., with an hour lunch, Monday through Friday. Occasional evening and weekend work may be required as job duties demand. Employees are also expected to work at least one non-convention farm event a year and to work at the annual company convention.
Exact hour requirements can be reasonably modified as necessary for the business needs by the employee’s manager.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities of this job include close vision and the ability to adjust focus. The employee is required to type, file, and occasionally lift office supplies up to 20 pounds. The employee must be physically able to tolerate the scent of essential oils worn or diffused.
Equal Employment Opportunity:
Young Living is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability.
Sponsorship:
Young Living does not provide visa sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Note:
This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.
Additional information
Young Living is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Website: http://www.youngliving.com/
Headquarter Location: Lehi, Utah, United States
Employee Count: 5001-10000
Year Founded: 1993
IPO Status: Private
Industries: Beauty ⋅ Direct Sales ⋅ Nutrition ⋅ Personal Health ⋅ Wellness