Citi is a leading global financial services company, which has approximately 200 million customer accounts and does business in over 160 countries and jurisdictions. Small Business has been identified as a key growth area for Citi U.S. Personal Banking to drive market-leading value propositions to grow P&L and offer best in class services to attract, engage, and retain customers.

The Small Business Product Manager is responsible for managing deposit products, including checking, savings, and pricing. A successful product manager can demonstrate “doer” leadership traits in areas of product delivery, ownership, partnership, problem solving and decision management to think strategically and tactically. The ideal candidate has 5+ years in product management / project manager experience. Retail small business knowledge is a plus.

Key Responsibilities:

• Manage small business deposit products and pricing

• Contribute to product line, roadmap, and go to market strategy

• Develop and propose product delivery strategies and tradeoffs

• Lead process engineering efforts that foster simplification, lean systemic process lifecycles, and de-risk

• Be a subject matter expert for small business products, process, and technical applications

• Highly self-motivated, effective communication, problem solving and decision management skills, and has the willingness to learn and adapt in an agile and ambiguous environment

• Ability to drive business results with a strong sense of urgency

Additional responsibilities

• Manage product approvals, define product requirements, create user stories, define acceptance criteria, oversee testing status, implementation, and post implementation activities

• Maintain and prioritize product backlog Identify dependencies, risks, and issues that can impact client experience and product value proposition

• Propose solutions to strength risk and control processes to create long term value and ensures compliance with policy and regulations

• Develop project plans and identify work breakdown structure across product workstreams

• Manage product launch and post implementation plans

• Develop and present senior communication material

• Partner with stakeholders across the bank, including product, program management, technology, operations, legal, and compliance   

• Proactive self-learner

Qualifications:

• 5+ years of relevant product and/or project experience

Education:

• Bachelor’s degree/University degree. Master’s degree preferred

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$129,840.00 - $194,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Sep 10, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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