Posting End Date:

December 18, 2024

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

At Enbridge, we embrace new ideas and offer an environment where employees are recognized and respected for their input and opinions. We view our employees as our future leaders and strive to provide an environment that encourages self-improvement, innovation and growth so that we can promote from within. We are looking for outstanding employees who share our vision to be the best in everything we do, from safe and reliable operations to innovative solutions and complete team commitment and dedication to our values!

Our Operations Support Team is seeking a motivated, organized, analytical individual with outstanding problem solving skills to join our team in the role of Sr. Advisor Functional Support.

This role will handle Operational Support projects throughout the project life cycle, and act as the liaison between business and TIS for technology related projects to ensure project objectives are achieved. You will be responsible for the development and maintenance of metrics to improving performance of various functions within Operations Support. Interested in this exciting opportunity?

We offer opportunities for growth, with a competitive benefits and pension plan. We'd love to hear from you! Apply today to this phenomenal opportunity with us. #joinourteam

What you will do:

• Provide day to day incident and problem management support related to several Operations, Asset Management and Integrity applications (including Maximo, ClickTouch, ClickSchedule, GetConnected, CCWS and others as required)

• Provide functional support for Operations stakeholders / departments as assigned.

• Provide coaching and training to end users to support end to end systems processes

• Travel to Operations depots to provide face to face support and build relationships with Stakeholders.

• Provide support to TIS Operations projects in the form of Design input, Testing, and Post-implementation Support and other duties as assigned.

• Manage change; work closely with TIS, Technical Training, and OCM to support change management activities for Operations application projects and releases.

• Provide on-call overnight support for WAMS / Operations applications to ensure the flow of emergency work.

• Work optimally while building trust with all stakeholders, including internal and external customers, dependent functions, contractors, and internal and external alliance partnerships.

• Conduct root cause analysis and demonstrate strong problem solving skills in order to identify and quantify impacts or risks to business outcomes.

Who You Are

You will have the following education and experience:

• University degree with a minimum of seven(7) or more years of directly related experience OR equivalent combination of formal education, certification and experience.

• Release management and Project management (PMP) experience.

• Excellent communication, issue/problem resolution, presentation and analytical skills.

• Ability to establish and maintain good client relationships

Preferred:

• In depth experience with Operations, TIS and/or Technical training.

• Broad understanding of Asset systems and business processes.

• PMP Certified.

Working Conditions:

• This position typically operates in an office environment.

• Periodic travel required.

• Participate in on-call rotation to provide 24/7 support.

Flex Work Clause

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start or end time, to opt for a compressed workweek schedule or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LI-Hybrid

Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected].

Information For Applicants:

• Applications can be submitted via our online recruiting system only.
• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com