Posted:
12/1/2024, 4:10:12 PM
Location(s):
Washington, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.
We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.
We are Vicinity.
You will demonstrate a background in financial administration (accounts receivable and/or payable) and reporting. You will be adept at the management of monthly reporting timetables, accounting software, reconciliations, debt management, and process efficiencies.
You will have excellent communication and customer service skills, and be professional, efficient, and responsive at all times. You will have an innate ability to adapt to change in systems, policies and procedures. Importantly, you will have experience within an environment where the customer experience is at the centre of everything you do.
We Imagine a Better Way
You are innovative and champion new ideas, facilitating changes to improve customer outcomes.
You consistently role model the values and behaviours.
You are forward thinking and take action to make the centre administration processes better, easier and more enjoyable for a positive customer experience.
We Embrace Difference
You advocate equal opportunity, challenging assumptions to create a diverse workforce.
You promote cohesion throughout the centre’s operations team through leadership, coaching, mentoring and creating an environment where every team member has a voice.
You understand and show respect for the diversity of the Vicinity community.
We Always Collaborate
You engage and communicate with your team, consistently and effectively sharing information.
You proactively develop a welcoming team environment where team member feel supported and valued.
You influence and manage key stakeholders to ensure better outcome for our customers.
Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:
We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.
At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
Our people and our Employee Advocacy Groups (Gender Balance, Cultural Diversity, Disability & Access and Pride & Allies) actively build community and provide allyship within Vicinity. If you’d like to speak to someone to understand what it’s like firsthand to work here, please reach out to our Talent Acquisition team.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:
Email: [email protected]
Phone: +61 3 7001 4000 (request to speak to our Talent Acquisition team)
Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.
Website: https://vicinity.com.au/
Headquarter Location: Greenville, South Carolina, United States
Employee Count: 1-10
Year Founded: 2019
Last Funding Type: Seed
Industries: Advice ⋅ Communities ⋅ Financial Services ⋅ FinTech