Responsible for directing and managing services for client projects to assure high quality, on-time, and on-budget services while promoting excellent customer service.

• Lead the Planning and Setup, Monitoring, and Closeout phases of study management which includes:

• Gathering customer requirements and relaying to internal teams

• Developing study documentation

• Distributing/tracking equipment

• Creating/distributing reports

• Archiving study data and documentation

• Appropriate setting and fulfilling of customer expectations

• Monitor study timelines and manage the financial components of each program/study, which includes:

• Budget reviews

• Revenue forecasting

• Scope changes

• Invoice reconciliation

• Identify potential study risks and mitigations and escalate as appropriate

• Manage internal/external negotiations and promote collaboration to foster a positive team environment, effective communications, and efficient use of resources to meet study timelines and contractual obligations

• Apply problem solving strategies to address customer issues and maintain issue tracking documentation to monitor progress and ensure timely resolution to customer escalations

• Ensure compliance with timely training completion/documentation.

• Present study services at Investigator Meetings or site initiation meetings as needed.

• Attend client meetings with Business Development and/or Operational teams to present Company services and Operational Data flow, as needed.

• Assist with training new members of the Project Management team.

• Perform other duties, assignments, or special projects as time and/or circumstances necessitate.

What we look for:

• Bachelor’s degree and/or proven Project Management skills or experience within our industry. 

• 2-7 years of experience in project management with an emphasis in the pharmaceutical field (or related industry experience). 

• Knowledge of the drug development process.

• Excellent organizational, interpersonal, time management, and prioritization skills.

• Excellent verbal and written communication skills, including ability to communicate effectively in English.

• Working knowledge of Microsoft Office products.

• Detail oriented and demonstrated responsiveness to inquiries and requests.

At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives. We value the contribution each of our people brings. It’s only through our people that we can continue to innovate technology that will shape the future of clinical trials.