Looking for a role that will have a meaningful impact in IT?

We are looking for an individual to ensure the successful onboarding and offboarding of Markel staff.

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

The opportunity:

Markel International has ambitious growth plans and will continue to recruit new staff on an ongoing basis. We are committed to make the employee lifecycle experience seamless and streamlined for managers, new hires, and departing colleagues alike.

The IT onboarding and offboarding coordinator is responsible for coordinating the IT aspects of the employee lifecycle, from hiring to termination. The coordinator ensures that new hires have the necessary IT equipment, access, and good day-one experience to be effective in their roles, and that departing employees return their IT assets and have their access revoked in a timely and secure manner.

The post holder will collaborate with staff across HR, IT, GSS Access Management, 3rd party recruitment agencies and managers to provide a single point of co-ordination for the onboarding and offboarding processes.

It is essential that the successful candidate is able to build strong relationships across multiple teams.

What you’ll be doing:

• Establishes strong relationships across all teams in the recruitment, hiring, onboarding and offboarding processes for employees.

• Owns and co-ordinates the onboarding process from offer to the first few weeks for new hires.

• Assists in maintaining accurate and up-to-date records of IT assets by coordinating the return of IT assets by departing colleagues

• Tracks current status, action owners & completion dates for each hire in format that all interested parties can easily consume.

• Proactively unblocks any impediments to the on-boarding process for all new hires.

• Responds to questions and queries related to the new hires and leavers.

• Publishes regular status updates (weekly and ad-hoc on request) for each of the roles being recruited as well those departing the company.

• Identifies and implements opportunities for improving the IT onboarding and offboarding processes and user experience.

Our must-haves:

• Demonstrable ability to build strong relationships across multiple delivery teams and cultures.

• People focused but able to define and follow clear efficient processes in a complex organisation.

• Very highly organised with problem solving skills and a “can-do” attitude.

• Customer focus, diplomacy, tact and demonstrable stakeholder management skills are essential.

• Skilled in the basic use of Microsoft Office products (especially Excel and Word).

• Prior experience in a similar or related role would be beneficial but not essential.

Who we are:

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you?

• A great starting salary plus annual bonus & strong benefits package…

• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave

• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer

• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [email protected] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.