Business Intelligence Engineer

Posted:
10/1/2024, 5:59:25 AM

Location(s):
Texas, United States ⋅ Austin, Texas, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Software Engineering

Workplace Type:
Hybrid

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Business Intelligence Engineer, Developer Productivity Focus

We're looking for a talented Business Intelligence Engineer with a Developer Productivity Focus to bridge the gap between data and user experience in our Developer Productivity Reporting Platform. In this role, you'll be responsible for transforming raw data into actionable insights and presenting them through intuitive and engaging visualizations. Your expertise in frontend development and data analysis will be crucial in creating a user interface that empowers engineers, managers, and leaders to understand and act upon developer productivity metrics.

The Developer Platform Engineering organization delivers a suite of products, processes and services which PayPal engineers use every day to push code to production; DPE makes the SDLC journey seamless, efficient and delightful so PayPal engineers can do what they do best: deliver beautiful experiences and features for our customers!

Job Description:

Your way to impact 

Empower Data-Driven Decision Making at All Levels: You'll be the driving force behind putting actionable data directly into the hands of engineers, engineering managers, and senior leaders, enabling them to make informed decisions based on real-time developer productivity metrics. 

Transform Engineering Culture: Your work will help shift the engineering culture towards data-driven decision-making, fostering a continuous improvement mindset across all teams. 

Boost Engineering Efficiency: By providing easy-to-understand visualizations and insights, you'll empower engineering managers to identify bottlenecks, streamline processes, and drive targeted improvements within their teams. 

Accelerate Software Delivery: The platform you help build will play a crucial role in accelerating software delivery by providing the visibility and insights needed to optimize the development process. 

Foster Data Literacy: Your intuitive interfaces and clear visualizations will promote data literacy throughout the organization, making data a part of everyone's daily decision-making process. 

Your day-to-day 

  • Data Visualization: Design and develop visually appealing and informative dashboards, reports, and visualizations using tools like Power BI or Looker. 

  • Frontend Development: Build and maintain the frontend user interface of the platform, ensuring a seamless and user-friendly experience. 

  • Data Analysis & Insights: Collaborate with the Data Engineer to understand data requirements, translate them into effective visualizations, and provide clear, actionable insights based on the data. 

  • Developer Metrics Expertise: Possess a deep understanding of developer productivity metrics, including industry frameworks like DORA and SPACE, and be able to clearly communicate their meaning and practical applications. 

  • User Interface Design: Create intuitive and user-friendly interfaces that enable users to interact with data and explore insights. 

  • Collaboration: Work closely with the Backend Engineer to ensure smooth data integration and presentation. 

  • User Feedback: Gather and incorporate user feedback to continuously improve the platform's usability and effectiveness. 

What you need to bring 

  • Technical Expertise: Proficiency in frontend development technologies (e.g., HTML, CSS, JavaScript, React) and data visualization tools (e.g., Power BI, Looker). Strong SQL skills for data querying and analysis. 

  • Data Analysis Skills: Ability to analyze and interpret complex data sets, identify trends, and extract meaningful insights. 

  • Design Skills: A keen eye for design and the ability to create visually appealing and effective data visualizations. 

  • User-Centric Approach: A focus on user experience and the ability to translate user needs into intuitive interfaces. 

  • Communication Skills: Strong communication and collaboration skills to work effectively with cross-functional teams. 

  • Problem-Solving Skills: Ability to troubleshoot technical issues and find creative solutions to data visualization challenges. 

  • Software Development Experience: Hands-on experience with software development, giving you a deep understanding of the developer workflow and challenges. 

  • Developer Productivity Expertise: In-depth knowledge of developer productivity and engineering health metrics, including industry frameworks like DORA and SPACE. 

 

Qualifications 

  • Bachelor’s degree in computer science, data science, or a related field 

  • 3+ years of experience in data engineering, with a focus on data pipeline development and data architecture. 

  • Proficiency in relevant frontend technologies and data visualization tools. 

  • Strong Proficiency in SQL and experience with big data technologies (e.g., Hadoop, Spark, Kafka). 

  • Proficiency with at least one programming language  

  • Experience with cloud platforms (e.g., AWS, GCP, Azure) and data storage solutions (e.g., Redshift, BigQuery, Snowflake). 

  • Customer-Centric Mindset with a track record of synthesizing customer insights, constructing product roadmap, demonstrated ability to empathize with the developers, and influence developers and stakeholders at all levels of the organization.   

  • Excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment. 

 

 **We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.  

 

 

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

PayPal

Website: https://www.paypal.com/

Headquarter Location: San Jose, California, United States

Employee Count: 10001+

Year Founded: 1998

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: E-Commerce Platforms ⋅ FinTech ⋅ Mobile Payments ⋅ Transaction Processing