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Day - 08 Hour (United States of America)

Stanford Health Care is seeking a forward-thinking Emergency Management Program Manager who thrives at the intersection of technology, operations, and resilience. This is your opportunity to drive digital innovation and operational efficiency in a complex healthcare environment—where your work directly impacts patient care, safety, and business continuity.
We’re looking for someone who:
• Leverages technology for operational excellence—from mass notification and incident management platforms to data analytics and workflow automation.
• Thinks like a consultant and delivers like a program manager—able to design, implement, and optimize cross-functional solutions.
• Understands adaptive business continuity and fusion center operations—and can translate those concepts into practical, scalable processes for healthcare.
• Is resilient, adaptive, and collaborative—comfortable leading through ambiguity and change, and skilled at building partnerships across clinical, facilities, IT, and external agencies.

What You’ll Do
• Lead and modernize emergency management, business continuity, and recovery programs using digital tools and data-driven approaches.
• Design and implement workflows that improve readiness, response, and recovery—making complex processes simple and actionable.
• Collaborate with diverse teams (clinical, facilities, IT, security, external partners) to ensure seamless coordination and communication.
• Analyze incidents and exercises to drive continuous improvement and operational learning.
• Develop and deliver training and resources that empower staff at all levels.

If you’re a technically skilled program manager with a passion for digital innovation and operational resilience, we want to hear from you.

This is a Stanford Health Care job.

A Brief Overview
In conjunction with the Office of Emergency Management (OEM) Director, the OEM Program Manager develops, plans, initiates and monitors an effective "all- hazards" emergency management program for Stanford Health Care and Stanford Medicine Children's Health by supporting enterprise-wide prevention, mitigation, response, and recovery efforts.

Locations
Stanford Health Care

What you will do

• Assist in the planning, coordination, and execution of emergency drills and full-scale or functional emergency exercises.
• Translate lengthy text documents into clear, concise emergency response algorithms for the training and response of hospital and clinic staff.
• Provide project management support and help lead components of the emergency management governance structure, including response, function, and hazard-specific subcommittees and workgroups. Develop and present reports to leadership.
• Interpret, mark up, and leverage maps of facilities (e.g., floorplans) and regional hazard maps to inform site-specific emergency response plans for the hospitals as well as offsite clinics and business occupancies.
• Investigate, research, and make recommendations based on emergency management best practices and lessons learned from recent incidents.
• Design, develop, coordinate and conduct hospital-wide and site-specific training in emergency management, response, and recovery for all levels of personnel in the organizations.
• Design and produce online and printed resources to train staff for their emergency response roles. Manage distribution and audit compliance of current documents in organization.
• Guide and coordinate department leaders’ development of department-specific continuity of operations plans to minimize disruption and help ensure continued safe, quality patient care in a disaster or major emergency.
• Collaborate with fellow OEM team members and colleagues throughout the organizations to execute all phases of exercise/event/incident management including organization, setup, and participation and debriefing/issue resolution.
• Write policies, procedures, plans, and QI reports for the emergency management program/plan to ensure regulatory compliance.
• Analyze and manage data for the emergency management program to be used in reports and analysis of program efforts.
• Participate in on-call rotation duties for the Office of Emergency Management.

Education Qualifications

• Bachelor’s degree from an accredited college or university Required
• Completion of FEMA Independent Study Courses (within 30 days of employment):
• IS-100. Introduction to the Incident Command System, ICS 100
• IS-200. Basic Incident Command System for Initial Response, ICS-200
• IS-700. An Introduction to the National Incident Management System

Experience Qualifications

• Three (3) years of progressively responsible and directly related work experience Required

Required Knowledge, Skills and Abilities

• Skilled in designing recovery strategies to enable the departments, medical clinic buildings, support centers, to both reduce their vulnerabilities to natural and man-made disasters, and simultaneously increase their ability to fully recover their functionality following a disaster.
• Skilled in writing Business Continuity Plans which incorporate the results of the data analysis, and recovery strategies to be used when the plans are invoked as a result of a disaster.
• Knowledge of testing business continuity plans and process
• Skilled in maintaining Business Continuity Plans and providing education to local management, department administrators and line staff, as appropriate, as to the content of the plan, how to effectively use the plan, and participate in the plan review and update.
• Skilled in managing Business Continuity Systems and technology
• Skilled in managing Mass Notification Systems
• Ability and knowledge of conducting Business Impact Analysis
• Skilled in managing complex databases and excel spreadsheets; Advanced skillset in Microsoft Office Suite (Word, Excel, PowerPoint)
• Emergency Management:
• Ability to be available to report for duty on a 24 hour a day basis when needed

Licenses and Certifications

• CADL - California Drivers License - Valid And In State required Upon Hire
• HAM - Ham Radio Operator License required within 60 Days

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience
 

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

#LI-MH2

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $62.75 - $83.16 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.