Position Summary...

What you'll do...

• Provides customer service to suppliers, buyers, and associates; possible routing shipments to distribution centers by building loads, including load exceptions; designating carriers; adding accessorial fees using transportation management systems and other resources; coordinating with team members to find alternative solutions; and elevating exceptions to leadership.
• Troubleshoots shipment problems and load and shipment exceptions and re-assignments by researching the root cause of issues for carriers and suppliers, re-assigning, and tracking loads in the event of failures and reporting exceptions to the appropriate parties.
• Provides customer service for internal customers, suppliers and carriers by providing education on Walmart procedures; gathering all pertinent information from carriers, suppliers, replenishment, entering the information into the transportation system; tracking and tracing all purchase orders and loads created in advance of events; alerting internal and external customers regarding the status of shipments; and, coordinating with consolidation and DC operations to ensure loads related to event programs arrive to meet the delivery window.
• Develop and expand skills and knowledge of all processes within department by pursuing cross training and taking classes; sharing knowledge and experiences with peers; and participating occasionally to validate new functionality in systems and volunteering for projects.
• Completes work assignments and priorities in transportation by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and exceptions; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
• Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans, using the open-door policy; and applying these in executing business processes and practices.

Live our Values

Culture Champion

• Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

Servant Leadership

• Is consistently humble, self-aware, honest, and transparent.

Embrace Change

Curiosity & Courage

• Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Digital Transformation & Change

• Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

Deliver for the Customer

Customer Focused

• Delivers results while putting the customer first and applying an Omni merchant mindset and the EDLP and EDLC business models to all plans.

Strategic Thinking

• Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Focus on our Associates

Diversity, Equity & Inclusion

• Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs.

Collaboration & Influence

• Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact to a range of audiences; and demonstrates energy and positivity for own work.

Talent Management

• Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• 1 to 2 years of Supply Chain or Customer Service Experience
• Proficient in Microsoft Suite

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Supply Chain or Transportation Experience

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

‎ 

‎ 

‎ 

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

‎ 

For information about PTO, see https://one.walmart.com/notices.

‎ 

‎ 

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

‎ 

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

‎ 

For information about benefits and eligibility, see One.Walmart.

‎ 

The hourly wage range for this position is $21.00-$40.00*

‎ 

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

‎ 

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

‎ 

‎ 

‎ 

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supply Chain, Transportation

Bachelors: Logistics

Primary Location...

311 North Walton Boulevard, Bentonville, AR 72716, United States of America