Position Summary...

What you'll do...

Location:

Candidates located in the Bentonville, AR area, or those willing to relocate to Bentonville are welcome to apply.

Senior Manager, Walmart Services – Money Services Initiatives & Program Management

Want to use your expertise as a business leader to help shape the future of consumer financial services at one of the largest non-bank consumer financial service businesses in the World? Together with its partners, the team maintains a relentless focus on innovation and financial inclusion with the goal of helping the tens of millions of customers it serves to “Save Money. Live Better.”

As the Senior Manager – Money Services Initiatives & Program Management, you will be responsible for orchestrating strategic initiatives, achieving business growth goals, and driving innovation. You will craft financial services business strategies, develop customer value propositions, partner with key internal and external stakeholders, execute on important cross-functional initiatives across the portfolio. You will be a key leader on one of the largest non-bank consumer financial services businesses in the world.  You will leverage experience with Money Services businesses & key initiative leadership for businesses such as Money Transfers, Bill Payment, Check Cashing, Money Orders, and Deposits & Withdrawals.

You’ll sweep us off our feet if:

• You are someone who takes end-to-end ownership to independently lead your team and cross-functional partners through strategic, high visibility projects.
• You are a strategic thinker, have the ability to look at the long term and are comfortable making tough decisions.
• You are customer-obsessed and have achieved meaningful outcomes for creating and implementing improved customer experiences.
• You have a track record of coming up with inventive & sustainable solutions for complex problems and achieving meaningful outcomes within the financial services industry.
• You showcase an ability to operate comfortably with ambiguity and lead the team through multiple complex initiatives simultaneously.
• You have shown an ability to build relationships and influence without authority, aligning stakeholders with competing priorities.
• You have excellent communication and interpersonal skills to collaborate and communicate at the necessary level of detail depending on the audience, including executives.
• You are structured in your thought process and can break down large problems into smaller simpler problems.
• You are someone who can execute, with strong discipline and organization skills; someone who gets things done.
• You have strong analytical skills to interpret insights coming from various initiatives and have a mindset for continuous learning and improvement.  You make informed & impactful decisions and have the acumen to translate complex data into actions & improvements.
• You are stimulated by challenges and are ready to engage at Fortune 1 scale.

You’ll make an impact by:

• Achieving goals and results - Set and communicate clear and aligned goals for your business lines while sustaining an environment of the highest standards of integrity, compliance, and ethics.
• Leading strategic growth projects - Incubate, launch, test, and scale high impact strategic projects that drive growth for the Financial Services business.
• Improving the customer experience by viewing insights and trends – Use strategic thinking and innovation to create a seamless a customer experience and improve existing Financial Services customer experiences & operations.
• Strengthening the strategy - Equip yourself with latest industry knowledge and insights and translate them to help build and communicate clear and compelling strategies.
• Building cross-functional relationships - Build and sustain relationships with key internal and external partners to accelerate alignment and support on key initiatives and objectives.
• Deliver results – Achieve customer, operational, and financial metrics for existing and newly established business lines and set & achieve annual operating performance objectives.
• Drive operational excellence – Get the fundamentals right and identify opportunities for operational efficiency and improvement across.
• Seeking opportunities - Proactively seek out opportunities to propel the business forward and prepare for the next generation of customer services and experiences.

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Minimum Requirements:     

• Bachelor’s degree in Business or related field and 5 years of experience in consumer financial services, bill payment, money orders, product management, marketing management, customer relationship management, retail operations, or related area.
• 5 years of experience leading direct reports and/or large cross-functional teams.

Preferred Qualifications / Other:  

• Marketing management in financial services, banking, or consumer lending, or innovation consulting experience in consumer financial services
• MBA in Marketing, Finance, Operations, or related field.

Benefits & Perks: 

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

About Financial Services

The Walmart U.S. Financial Services team operates one of the largest non-bank consumer financial services businesses in the world. At Walmart Financial Services, you will play a crucial role in shaping the very future of consumer financial services. Together with its partners, the team maintains a relentless focus on innovation so that it can help the tens of millions of customers it serves to Save Money. Live Better. With the energy of a startup and the scale of the Fortune One, it’s the ultimate innovator’s playground. This is That Place where opportunity knocks.

Equal Opportunity Employer 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement.  From day one, you’ll be empowered and equipped to do the best work of your life.

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At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Business, Accounting, Finance, Marketing, Engineering, or related field and 2 years’ experience in consumer services industry, project management, product management, process improvement, retail operations, or related area OR 4 years’ experience in consumer services industry, project management, product management, process improvement, retail operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Contracts Negotiation, Cross-functional project management, experience in retail operations or retail management, Forecasting, financial services planning, market analytics, or related field, Master’s Degree in Business Administration or related field, Microsoft Office Suite, Supervisory experience

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America