About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

The Business Continuity Executive is a people manager role responsible for the coaching and development of the Business Continuity Officers. The BCE is accountable for the day to day implementation of all components of Corporate Business Continuity Management Programs. This role reports to the Director of Business Continuity Management. This role collaborates with  leadership and support heads to develop and implement plans to prepare, address, mitigate and execute during various business interruptions 

The responsibilities include but are not limited to:

• People Manager function. Leads a team of Business Continuity Officers and provide guidance, development strategy and coaching

• Oversees day to day business continuity operations.

• Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.

• Interpret government regulations and applicable codes to ensure compliance.

• Coordinate, facilitate and oversee the organization wide development and implementation of the business continuity program.

• Collaborates with IT leaders and staff to develop disaster recovery and implement best practices to protect and restore data and systems in the event of natural disasters, viruses, and hackers.

• Conducts risk assessments for various departments and functions, analyzing potential business impact of unpredictable business interruptions such as natural disasters, security breach, legal claims, and market disruptions.

• Develop end-to-end BC testing process and provide sufficient subject matter expertise to the Business Continuity Consultants (BCC) and team to execute BC testing

• Track and monitor issues identified during BC implementation, testing and validate resolution as specified in the policy and procedures.

• Identifies and implements recovery operations and methods to allow the company to function at limited or partial capacity in the event of a full or partial damage to infrastructure.

• Document situation reports and lessons learned for actual incidents and exercises, and tracking of training.

• Facilitates roadshows and awareness drives across the organization.

• Works with health, safety, and security staff and local, state, and federal agencies to align the organization's emergency management plan with established best practices and community standards.

• Performs ad hoc tasks as needed.

Qualifications:

• Bachelor’s degree holder.

• Business Continuity Certified or its equivalent training

• Minimum of 2 years business continuity management experience OR 3-5 years operational / management experience with a sound understanding of BCP principles

• Demonstrated expertise and track record in managing Business Continuity and leading a team of Business Continuity Officers.

• Strong analytical skills and understanding of business continuity management practices

• Strong written and oral communication skills

• Strong presentation skills

Skill Preference:

• Business Continuity Management (ISO 22301, DRI Professional Practice or its equivalent)

• Project Management

• Risk Management

• Business Impact Analysis

• Incident Management

• Disaster Recovery

• Accountability and results focus

• Strategic thinker

• Ability to communicate, drive performance and get results

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.