Associate IT Technical Analyst

Posted:
9/18/2024, 9:46:39 AM

Location(s):
Utah, United States ⋅ Ogden, Utah, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
IT & Security

Workplace Type:
On-site

About Oshkosh AeroTech, an Oshkosh company

Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people’s lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more.

This position sits onsite in Ogden, Utah.

DT Systems Analyst Associate

The Associate Technical Analyst will be responsible for the daily support of service delivery within the global infrastructure environment. In addition, this role will serve as a project and technical resource to approved application and infrastructure projects. It is expected that this role will act independently, resolve problems and fulfill work assignments with little to no supervision.

Within the technical analyst roles, team members will support a wide variety of departments and disciples which will include:

  • Server
  • Data Network
  • Voice Network
  • Storage
  • Security
  • Application Platforms

YOUR IMPACT:  

  • Support low to medium complexity maintenance, Run-the-Business (RTB) support, and respond to incident service requests of the assigned global infrastructure area.
  • Serve as a project resource on application and infrastructure project efforts representing infrastructure functional capabilities.
  • Responsible for gathering requirements, creating recommendations, and implementing solutions to meet the project requirements.
  • Provide knowledge sharing in the form of efforts such as writing knowledge articles, relationship development with other Information Technology (IT) staff, and job shadowing.
  • Develop and increase technical knowledge and capabilities through training, investing time to understand technical/organizational direction and cross training.
  • Responsible for maintaining systems required to support IT applications for designated Technical Analyst specialty (SQL, Voice, etc.).

MINIMUM QUALIFICATIONS:

  • High School diploma
  • Three (3) or more years of experience in Information Technology, or in a related area.
  • Written and verbal communication, customer service, stakeholder alignment, relationship building skills

STANDOUT QUALIFICATIONS:  

  • Bachelor's degree in Information Technology or related field.
  • Relevant industry related certifications.
  • Information Technology experience within the manufacturing industry.
  • Ability to work in a fast-paced environment where requirements are constantly changing.
  • Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, TEAMS, OneDrive, etc.
  • Server:
    • Windows: Familiar with VMware and server & desktop virtualization technology; Microsoft Certification, VMware Certification.
  • Data Network: Network A+ Certification, Cisco CCNA Certification
  • Voice Network: Cisco CCNA Certification, ITIL Foundation Certification
  • Storage:  Experience with enterprise storage concepts (EMC VAX, VNX); Experience with backup and recovery concepts (EMC Avamar and Data Domain); Experience with Microsoft Active Directory (NTFS, DFS, and file services); Understanding of VMware and vSphere.
  • Application Platforms:
    • ServiceNow, Beyond Trust, CyberArk, Intune, CAD support, FIDO Tolkens, Global Protect, VPN
    • Middleware: Knowledge in configuration and administration on any of the following middleware application server platforms: WebLogic, WebSphere, Tomcat, and Basic knowledge of Windows Server OS and RHEL or other Linux.

Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our talent acquisition team by email [email protected].

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.