Posted:
10/9/2024, 9:04:20 AM
Location(s):
Chihuahua, Mexico
Experience Level(s):
Senior
Field(s):
Sales & Account Management
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
***THIS IS AN EXAMPLE*** Job Summary:
As a Key Accounts Manager, you play a pivotal role in overseeing and optimizing our key client relationships. Your focus is on ensuring exceptional service delivery, strategic growth, and fostering a collaborative environment. We’re seeking an individual who embodies high-impact behaviors, is inspired to innovate, empowered to lead, and accountable for driving success.
Responsibilities
• Client Relationship Management:
o Lead a team responsible for managing key client accounts.
o Develop and maintain strong relationships with strategic clients.
o Address client inquiries, resolve issues promptly, and ensure satisfaction.
• Strategic Planning and Execution:
o Collaborate with cross-functional teams to align strategies.
o Oversee execution, analysis, and optimization of account plans.
o Provide strategic insight to enhance clients’ programs.
• Leadership and Mentorship:
o Guide and mentor account executives and representatives.
o Allocate new accounts and tasks to team members.
o Foster a positive team culture and encourage collaboration.
• Goal Alignment and Performance Tracking:
o Monitor team performance and provide guidance when needed.
o Ensure that goals are aligned with organizational objectives.
o Prepare regular progress reports for stakeholders.
• Adaptability and Problem-Solving:
o Thrive in a changing environment and adapt to new challenges.
o Proactively address obstacles and find effective solutions.
o Collaborate with colleagues to drive results.
Requirements
• Proven experience in account management or related roles.
• Strong communication and interpersonal skills.
• Proficiency in office software (MS Word, Excel, PowerPoint).
• Ability to lead and inspire a team.
• Bachelor’s degree in business or a relevant field.
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Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
Website: https://www.xylem.com/
Headquarter Location: Rye, New York, United States
Employee Count: 10001+
Year Founded: 2008
IPO Status: Public
Industries: Commercial ⋅ Mechanical Engineering ⋅ Water Purification