Customer Service and Sales Consultant

Posted:
8/26/2024, 3:30:32 PM

Location(s):
Western Australia, Australia ⋅ Perth, Western Australia, Australia

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Consulting ⋅ Customer Success & Support ⋅ Sales & Account Management

RAC is one of WA's most iconic and trusted brands, with multiple departments to support our members with their enquiries and getting the most value out of their membership. We pride ourselves on is investing in our staff to grow, develop and to utilise their strengths and skills. 

Whether your passion is sales, customer service or helping customers in a time of need, we have multiple roles which will suit you! 

We are looking for individuals with a passion to deliver outstanding customer service, thrive in sales and want to make a difference with helping our members understand the best products and services to suit them. 

Sales & Member Service manage inbound enquiries for Home & Motor Insurance, highlighting the value and benefits of our products and services. Our teams work towards achievable sales and compliance targets. Our Roadside Assistance team is dedicated to helping our members in a time of need which require naturally empathetic individuals who want to go the extra mile to help with every unique and individual case.  

For anyone who joins RAC WA Sales and Member Service business unit, you will be upskilled with training on various products and services in addition to the initial training you received. This is typically within circa 9-12 months of starting your journey.  

Upcoming start dates -  

  • 16th September – Roadside Assistance (Breakdowns) - Joondalup 
  • 25th September - Home Insurance - Sales & Customer Service - West Perth & Joondalup
  • 7th October - Roadside Assistance (Breakdowns) - Joondalup

We offer full time or part time contact centre hours are - 7 days a week Monday – Friday between 7.00am – 10.30pm & Saturday - Sunday 8.30am – 5.00pm. 

You’ll be set up for success with a fully paid, in-depth structured training program directly delivered to you by our professional Learning and Development Advisors.  

Training courses are full time Monday to Friday 9am – 5pm and range between 5 - 9 weeks from the start date. 

Applications Close COB Friday 27th September 2024 

If you're seeking a career, not just a job, and want to make a meaningful impact in your community, apply now!  

RAC reserves the right to close this vacancy without notice.  

#BetterJourneysRAC 

RACWA HOLDINGS Pty Ltd

Website: https://rac.com.au/

Headquarter Location: Surry Hills, New South Wales, Australia

Employee Count: 11-50

Year Founded: 2010

IPO Status: Private

Industries: Communities ⋅ Information Technology ⋅ Internet ⋅ Risk Management ⋅ Social Media Advertising