£35,348 - £37,090 per annum

Woking, Surrey

You have a significant understanding of Mental Health Issues, a relevant professional qualification and the ability to lead by example. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a WorkWell Service Manager.

WorkWell is an exciting new government/DWP initiative to get people back to work. As well as providing work placement support, it will also address and support any physical or mental health needs via a Mental Health Provider and Physical Health Advisor who form part of the team. The pilot in Surrey will be going live in December and aims to empower people to take control of their health, wellbeing and any impacts this is having on their employment. That’s where you come in.

This front-line management role comes with responsibility for the day-to-day management of staff and supporting the Service Lead with the running of the service to ensure we provide recovery focused delivery. Seeing that operational KPIs, outcomes, utilisation and voids, etc., are met will be vital too, as will ensuring data entry to MI & reporting systems is accurate, timely and in line with quality assurance requirements. Preparing information and reports, leading on positive risk management practice within service/location(s), ensuring timely reporting of incidents and accidents and generally acting as an ambassador in representing Waythrough – all are part and parcel of this attractive new role.

To succeed, you’ll need a relevant professional qualification, e.g. QCF/NVQ minimum level 3 (or be working towards/willing to obtain one), substantial experience of working with a housing and social care background and of managing a caseload of individuals with complex needs. We’ll also be looking for proven experience of carrying out investigations and writing reports and recommendations. Outcome-driven and solution -focussed, you have strong verbal and written communication skills, plus the ability to lead, supervise and motivate staff and provide direction, ownership and engagement to support performance.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent full‐time post at 37.5 hours a week.

To request a copy of the Job Description please click email [email protected], quoting Job Reference JR008557.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.