Job Description

Located in San Diego, CA, Foresight Sports is a designer and manufacturer of performance analysis and game enhancement technologies. Our products include launch monitors, simulators, performance/entertainment software, and smart mobility solutions for a variety of sports and games. We are recognized by equipment manufacturers, top professional golfers, and media outlets as the industry leader in performance measurement systems. Foresight Sports is a total technology provider, with more than 60,000 GC launch monitors and golf simulation solutions in use in retail stores, driving ranges, commercial facilities, and homes worldwide. With engineering, manufacturing, and quality-assurance teams all located under one roof, Foresight Sports offers complete, vertically integrated solutions for every segment of the market.

JOB OVERVIEW

This position is an FT in-house position to receive, diagnose and process returned products. It is based out of San Diego, near Mira Mesa/Scripps Ranch area.

As a Repairs Agent, you will have an opportunity to:

• Repairs Agent includes, but is not limited to these tasks and responsibilities, as the company
• may direct employees toward additional tasks and responsibilities as needed. 

• Review all Time & Materials Diagnosis Documents to confirm all repair requests are addressed.
• Communicate with customers regarding in house device movement as it relates to the diagnosis, repair status, quoting, and processing steps.
• Manage payment collection process for all Repair Orders.
• Organize all Time & Materials documents after review for Quality Assurance to review when needed.
• Manage Repair Device Workflow process.

Required Skills/Knowledge:

• Business Management Degree, or 2-3 years of experience in Accounting or Order Processing role.
• Ability to lift 30-50lbs; maneuver and move large packages, and work on ladders as needed.
• Stand, walk, push, pull, squat, bend, and reach during shifts
• Strong attention to details and able to review and correct documentation quickly.
• Use carts, dollies, hand trucks, and other gear to move items around. Go up and down stairs (where applicable)
  • Strong verbal and written communication skills.
  • Ability to manage tasks over time at varied priorities and bring to conclusion.
  • Works well under pressure; carries a calm demeanor

You might have:

• Previous Customer Service Experience a Plus!

Pay Range:

$20.87 - $29.42

The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.

We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, tuition reimbursement, gear discounts and the ability to add value to an exciting mission!

Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.

Equal Opportunity Employer Minorities/Females/Protected Veteran/Disabled