Are you passionate about creating exceptional learning experiences, empowering people with knowledge, and driving product excellence? RAC Finance is looking for a dynamic Training Specialist to design, deliver, and champion product training and support across our growing business.
If you thrive in a role where no two days are the same—combining training design, product expertise, stakeholder engagement, and compliance capability—this is your opportunity to make a meaningful impact.
Why You’ll Love This Role
As the training Specialist, you'll play a key role in strengthening capability within RAC Finance. You will design engaging e‑learning programs, deliver induction and refresher training, support new product launches, and act as a go‑to subject matter expert across products, systems, and processes.
Your work will directly influence consultant performance, member experience, and the success of our financial products.
What You’ll Be Doing
- Develop, update and deliver engaging onboarding, refresher, and advanced e‑learning content.
- Manage training administration including assessments, attendance, and materials.
- Partner with Team Managers to support ongoing skills development.
- Support the rollout of new systems, initiatives, and product releases.
- Contribute to product documentation, guides, release notes, and knowledge articles.
- Conduct QA reviews to ensure accuracy and compliance in training and product materials.
- Identify training or product risks and escalate recommendations for improvement.
- Support audit activities and maintain accurate records.
- Build strong relationships across the business, ensuring smooth communication and collaboration.
What You’ll Bring
- Certificate IV in Training and Assessment (required).
- Experience in training and facilitation - ideally within finance or banking.
- Strong communication, presentation, and stakeholder engagement skills.
- Ability to translate complex information into simple, compelling learning experiences.
- High attention to detail, excellent organisation, and strong problem-solving abilities.
- A collaborative mindset and the ability to work both autonomously and within a team.
- Confidence working in a values-driven organisation and role-modelling positive behaviours.
What You Can Expect
- A supportive, purpose-led workplace where your expertise truly matters.
- Opportunities to influence product success and improve capability across RAC Finance.
- A varied and engaging role with exposure across multiple business functions.
- Occasional travel and flexibility to support operational needs.
Ready to Apply?
If you're excited about shaping the learning and product landscape within a trusted WA organisation, we’d love to hear from you. Apply now and help us deliver outstanding financial solutions to RAC members.