Career Category

Sales & Marketing Operations

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Manager, Contracts & Pricing Execution

What you will do

Let’s do this. Let’s change the world! In this vital role the Senior Manager, Contracts and Pricing Execution (CPE) is a key member of the Contract Analytics, Pricing and Execution (CAPE) team within US Value and Access. The CAPE team is responsible for the commercial and government pricing and contracting activities for a book of business in excess of $20 billion annually.

The CPE team is responsible for timely and accurate implementation of discounts for contracted customers at Amgen which includes ensuring compliance against applicable Commercial contracts, validating and processing data from multiple sources including third parties, disputing and resolving data discrepancies, calculating contract performance and adhering to Amgen’s Sarbanes-Oxley (SOX) reporting requirements. This position will be responsible for managing a team of analysts dedicated to the Payer space and will guide the team through the evolving landscape to ensuring Amgen’s success in the Commercial Healthcare Market.

Key responsibilities

Partner with Contract Development, Market Access, CAPE, IS Business Analysts, Coverage and Pricing, and others to assess and influence discount design to ensure operational feasibility within Amgen's commercial contract payment systems and determine impact to existing resources or business processes

• Manage Payer team through regular Revenue System upgrade projects and ensure Payer business requirements are met through system requirements development and/or effective business processes
• Work with external vendors to define capabilities required for data collection and integration with Amgen applications
• Provide innovative and responsive contracting strategies with providers, payers, and a broader, more complex and evolving customer base
• Document processes to support the maintenance of contracting strategies and provide leadership with impact analysis summarizing resourcing needs and timing of key activities
• Provide recommendations for application enhancements or the use of other tools to improve processes and support contracting strategies
• Maintain policies, risks and controls associated with Amgen’s SOX reporting requirements and other reporting and certification requirements
• Establish and maintain effective relationships with GCPS business users, IS, Coverage and Pricing, Accounting/Finance, Compliance, internal legal counsel, other cross-functional groups, external partners and suppliers to successfully manage team deliverables
• Document processes to support the maintenance of contracting strategies and provide leadership with impact analysis summarizing resourcing needs and timing of key activities
• Review and understand current and proposed legislation, rules and releases and the associated impact to the Payer Discounts team
• Design comprehensive solutions to anticipate and address partner needs based on organizational strategy and vision
• Drive the development of innovative solutions and processes including the development of new approaches for projects, applications and department service offerings
• Coach, motivate and provide career and technical advice to direct reports and others in the department

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The contracting professional we seek is a collaborative with these qualifications.

Basic Qualifications:

Doctorate and 2 years of Project Management/transaction processing operations/leadership experience

Or

Master’s degree and 6 years of Project Management/transaction processing operations/leadership experience

Or

Bachelor’s degree and 8 years of Project Management/transaction processing operations/leadership experience

Or

Associate’s degree and 10 years of Project Management/transaction processing operations/leadership experience

Or

High school diploma / GED and 12 years of Project Management/transaction processing operations/leadership experience

In addition to meeting at least one of the above requirements, you must have a minimum of 2 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above

Preferred Qualifications:

• Understands subject matter of CPE within the Payer landscape at an experienced level
• Supervisory/management experience
• Payer experience or experience in a pharmaceutical/biotech environment with emphasis in commercial operations
• Demonstrated track record of increasing responsibility and leadership experience
• Advanced computer & system operations skills
• Ability to develop reports and analytical tools to measure performance of commercial contracts
• Ability to develop and deliver formal presentations to senior leadership, including translating complex data and processes into succinct executive summaries
• Ability to deliver and communicate effectively in a highly fluid, interactive, matrixed environment
• Demonstrated ability to successfully manage multiple simultaneous, complex projects to completion
• Authoritative command of complexity and ambiguity; ability to see the big picture; ability to collect, digest and assemble information to enable relevant business analyses
• High attention to detail/reporting accuracy, balances strong detail orientation with the ability to conceptualize problems
• Identifies and implements cross functional process improvement opportunities within and outside the department
• Problem solving that identifies and develops solutions to complex problems from a strategic and operational perspective that have impact to the business
• Able to abstract principles from previous experience and apply judgment to drive organizational risk management decisions
• Ability to manage staff and providing clear and concise expectations, and have open development and feedback discussions
• Collaborates with others to achieve desired results and applies appropriate level of direction and empowerment
• Sophisticated meeting management and facilitation skills

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Salary Range

153,651.00 USD - 189,600.00 USD