Commercial Loan Servicing Associate

Posted:
8/11/2024, 5:00:00 PM

Location(s):
Connecticut, United States ⋅ Southington, Connecticut, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Responsibilities: 

  • Service loans for commercial clients - payments, payoffs, advances, and adjustments to loan systems 

  • Read and understand all commercial loan documents including notes, agreements, and understand how the data is set up on the required loan system 

  • Communicate effectively with loan officers, managers, and clients regarding loan transactions and exceptions 

  • Ability to deliver high quality professional service to internal and external customers, understanding all aspect of loan processing, ensuring requests are processed accurately within established credit guidelines and departmental procedures 

  • Perform completeness check to ensure system matches executed documents; ensure knowledge of the Commercial lending products and services, including an understanding of a Credit Agreement, loan funding mechanics, deal structure, funds flow, etc. 

  • Process loan portfolio seamlessly and accurately and anticipates business needs. 

  • Critical thinking & root cause analysis skills 

  • Applicant should also possess & display teamwork skills in working to support the team as well as assisting colleagues in other areas 

 

Experience:

 

  • Candidates with advanced degrees (Associates, Bachelor’s, and/or Master’s) preferred, yet a High School diploma or GED is required.   

  • In lieu of degree, a combination of coursework and experience 

  • 1-2 years of experience in Commercial Loan Operations 

  • Working knowledge of Microsoft Office product suite and certifications as applicable to the position. 

  • Comfortable working in a fast passed environment. 

The estimated salary range for this position is $24.00 to $28.00 USD an hour. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.