JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Purpose:

To manage day-to-day property maintenance operations, respond to tenant requests, coordinate with contractors, and ensure the property is maintained in good, clean, and tenantable condition in accordance with JLL standards and regulatory requirements.

Key Responsibilities:

Maintenance Request Management

• Respond to tenants' maintenance requests within stipulated timeframes: 3 days for normal requests, 1 day for urgent requests, and same business day for immediate requests.

• Conduct site investigations and prepare taking off with photos within 1 day of completion, submitting to Manager for issuance of work orders to term contractors for maintenance, repairs, or replacement works.

• Monitor work progress and ensure term contractors complete repair works within 2 weeks for normal requests and within 1 day for immediate requests.

• Confirm that repair works are carried out in accordance with specifications and procedures.

Contractor and Vendor Management

• Monitor contractor performance closely and supervise all repairs for routine maintenance works undertaken by various contractors to ensure proper execution.

• Liaise with respective contractors and specialists for works carried out at the site, monitoring and reporting contractors' call-back performance and following up on contractors' reports and feedback immediately.

Property Condition Management

• Manage, maintain, and ensure vacant premises are kept in a state of good, clean, marketable, and tenantable condition.

• Carry out regular inspections of the site to ensure premises are in good, clean, and tenantable condition and properly maintained according to standards required by relevant authorities.

• Plan and execute programs for routine and preventive maintenance as well as improvement works for the premises.

Administrative Duties

• Set up proper filing and maintenance systems for the management and maintenance of the site, including preparation of maintenance schedules.

• Administer all warranties for the site, including equipment, fittings, and fixtures for defects.

Stakeholder Coordination

• Liaise and coordinate with respective agencies to resolve issues at the premises.

• Handle feedback and complaints from tenants, owners, agencies, and the public on matters pertaining to the commercial premises, conducting night inspections to verify complaints if necessary.

Other Duties

• Perform other duties from time to time as required by the Manager.

Job Requirements:

• Own transport for frequent travel between sites to conduct inspections at various project locations.

• Ability to work flexible hours, including evenings when required by inspection schedules and project needs.

Location:

On-site –Singapore

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.