Work Location

Mission Viejo, California

Work Shift

Day – 08hrs (United States of America)

Why CHOC?

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you.

Job Summary

The Unit Assistant provides clerical, receptionist, and concierge support to the inpatient unit, charge nurse, and staff. While working collaboratively with nursing staff, effectively communicates and assists with patient and family needs. The Unit Assistant provides exceptional family centered customer service by promptly greeting and assisting all staff, patients, family members, and visitors with courtesy, concern and respect.

Pay Range

Minimum $20.53 Midpoint $27.19 Maximum $33.86

Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

Experience

• Required: Previous administrative work experience.

• Preferred: Previous work experience in health care environment.

Education

• Required: High School Diploma/ GED or equivalent.

Training

• Required: None required.

Specialized Skills

• Required: Able to relate and communicate positively, effectively and professionally with others; work calmly and respond courteously when under pressure. Able to communicate effectively in English both written and verbal. Ability to follow computer downtime procedures. Ability to prioritize assigned tasks and meet all expectations for the completion of assigned roles. Effective interpersonal communication skills. Ability to consistently function in an environment that includes varying unpredictable or crisis situations. Able to think critically; work independently; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail.

• Preferred: Bilingual.

Licensure

• Required: RQI Responder - American Heart Association - Required within six (6) months of hire/ transfer.

Work Environments - Functional Demand:

Sedentary - Very light energy level Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push/pull 20 lbs. cart.

Physical Activity Requirements:

Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation

Physical Activity Lifting

Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35%

Sensory Requirements:

Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision

Environment Requirements:

Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement:

CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws.

We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.

If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.