Work Location:

United States of America

Hours:

40

Pay Details:

$160,000 - $220,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Product Management

Job Description:

The Head of CCUL Partner Engagement leads the portfolio marketing activities for our Credit Card Partners to include defining the tools and capabilities needed and building out of the marketing strategy and team to execute on growth goals.  This role serves as a subject matter expert in new account acquisitions across multiple channels.  The role also builds out the capabilities to serve as the Center of Excellence for Partner Engagement for TD's Co-branded Card business.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Stands up partner engagement function to transition entire function currently outsourced to the card partner to TD
• Scales function to support partner growth as well as achieve future cobrand growth aspirations
• Builds capabilities, operating model and muscle to achieve targets
• Uses critical thinking and creative problem solving to drive differentiation and partner/customer retention
• Leads the creation and implementation of strategic plans for partner acquisitions and engagement across digital and brick and mortar channels
• Forecasts, monitors and adheres to budgets and operates within profitability hurdles
• Provides oversight of agencies and partners delivering SOWs and fulfilling tactics
• Understands and ensures team delivers against contractual commitments
• Collaborates with executives at the partner to develop annual strategy and execution plan Responsible for leading a strong, dedicated marketing team to ensure success and growth of sales and balances
• Works effectively across matrixed organization
• Partners closely with Partner product teams to optimize the full funnel from awareness through the application and approval
• Develops robust test/learn strategies and optimizes relentlessly using data and analytics
• Partners closely with Risk and Analytics at TD and partners to develop propensity approvability models
• Hires, develops and retains great talent
• Inspires followership by crafting an inspirational vision and provides the resources and tools to achieve growth aspirations

Education & Experience:

• Bachelor's degree or progressive work experience in addition to experience below; MBA preferred
• 15+ years in marketing, loyalty and/or product role in consumer revolving credit (credit cards preferred)
• Must have experience developing strategies and tactics to deliver revenue
• Experience with full scale, multi-channel optimization
• Understands credit cards compliance environment to ensure all relevant regulatory standards and guidelines are met
• Exceptional leadership and forward thinking skills
• Results-driven
• Excellent verbal and written communication skills
• Strategic thinker; ability to develop a cohesive, long-term vision and drive it to execution
• Ability to create and foster a strong team culture and to promote a positive work environment for all employees

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.