We are seeking Digital & Tech Partner for Japan Commercial and Medical who will contribute to the success of our Japanese business by leveraging global strategies while focusing on the unique needs of the local market. This role will have responsibility to lead multiple Digital & Tech initiatives including omnichannel, strategic technical integration with local service providers for Pharmaceutical Industries and/or with GSK global digital products.

This role should have deep knowledge in pharma commercial application & platform technical layer, API and other data integration with other solutions. The ideal candidate will not only be proficient in system functionalities but will also be expected to enhance our Omnichannel and AI strategies using data-driven insights.

Key Responsibilities are:

• Implement and optimize pharma commercial application & platform strategies leveraging global initiatives and cater to the Japanese market.
• Utilize customer relationship management platform knowledge to improve customer engagement, sales/medial effectiveness, and business outcomes.
• Utilize customer data to inform and drive Omnichannel marketing efforts and AI implementations with other GSK teams.
• Collaborate with cross-functional teams to integrate pharma commercial application & platform solutions with other business solutions and processes.
• Provide insights and recommendations to the business on commercial system best practices and innovations.
• Ensure managed service tools and data are leveraged to their full potential to deliver personalized customer experiences.
• Manage pharma commercial application & platform related projects, ensuring they meet business requirements, timelines, and budgets.

必要な条件Basic Qualification

スキル Skill

• Proven experience as Technical Partner for Japan Pharmaceutical Business.
• Proven experience with Japan pharma commercial application & platform and a strong understanding of their ecosystem in the pharmaceutical industry in Japan.
• Ability to translate global strategies into actionable plans that address local business needs.
• Experience in utilizing customer data to support Omnichannel and AI initiatives.
• Strong analytical skills and the ability to derive meaningful insights from complex data sets.
• Understanding of Japan specific external dataset usage (Ultmarc, IQVIA)
• Excellent communication and collaboration skills, with the ability to work effectively in a diverse global team environment.
• A self-starter with the ability to work independently, prioritize effectively, and make sound decisions without constant supervision.
• Passion and Strong commitment on end-to-end delivery.
• Fluent in Japanese and proficient in English to engage with both local and global stakeholders.

経験 Experience

• More than 2 years of industrial experience with customer relationship management platform or tool
• Experience with managing partners, and with business stakeholders
• Experience in managing customer management platform projects with internal/external partners at all levels (local/regional/global)

学位/資格/語学力 Education/certification/Language

• Bachelor’s degree or above in Computer Science or related discipline
• Exceptional business communication skills in both Japanese and English as Tech Partner

望ましい条件 Preferred Qualification

スキル Skill

• Skill in leading a multifunctional team for at least a complete project cycle
• Knowledge of Agile methodology, ITIL based service management, Project Management and Design Thinking is a plus
• Basic Knowledge of GxP and GAMP is a plus

経験 Experience

• Working in multinational diverse environment is a plus
• Managing partners as a team is a plus

学位/資格/語学力 Education/certification/Language

• Veeva product certificate
• Project Management Education or equivalent certificate (Agile preferred)

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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