The Senior Field System Network Architect is responsible for designing, implementing, and maintaining the architecture of field system networks supporting the I-66 Express Mobility Partners concession. This role ensures seamless integration of IT infrastructure, communications, and operational technologies across hybrid environments. The position focuses on reliability, scalability, and security of systems, while driving innovation through cloud migration, emerging technologies, and process optimization. 

Essential Duties and Responsibilities: 

System Architecture & Design 

• Develop and maintain architectural frameworks for cloud and hybrid environments. 

• Ensure system compatibility and integration across platforms (Field Systems, Back Office, ATMS, TSM). 

• Design scalable infrastructure to support business growth and remote workforce models. 

Operations & Maintenance 

• Oversee day-to-day operations, preventive and corrective maintenance of IT infrastructure, servers, fiber networks, and roadside systems. 

• Support and monitor all aspects of system operations, maintenance, reliability, testing, rollout, upgrades, and general administration for the I-66 concession, including data centers, communications, hardware, software, and the TMC. 

• Coordinate with third-party contractors, licenses, and support contracts, while building internal capabilities to reduce dependency on external system integrators. 

Compliance, Monitoring & Analysis 

• Monitor and report compliance with Service Level Agreements (SLA) and Key Performance Indicators (KPI). 

• Conduct evaluative testing, audits, and variance analyses for capacity planning. 

• Analyze system data and trends to identify inefficiencies, propose enhancements, and proactively manage storage architecture, capacity, and response times. 

Process Improvement & Troubleshooting 

• Drive improvements in tolling and ITS processes to reduce leakage and enhance performance. 

• Troubleshoot and resolve complex system issues using standardized procedures. 

• Execute system and process improvements, including managing system parameter configuration and collaborating with vendors as needed. 

• Review, update, and help produce department procedures related to the scope. 

Business Continuity & Disaster Recovery 

• Implement and secure business continuity and disaster recovery plans for all critical systems and operations. 

Qualifications (Knowledge, Skills & Abilities): 

Education & Experience: 

• Bachelor’s degree in computer science, Network Engineering, or related field. 

• 4+ years of experience in IT architecture, network systems, and infrastructure design. 

• Experience in transportation systems or tolling industry preferred. 

Professional Qualities: 

• Strong analytical and problem-solving skills. 

• Ability to manage multiple projects in a fast-paced environment. 

• Excellent communication and leadership skills. 

Technical Skills: 

• Expertise in network architecture, virtualization, and cloud platforms. 

• Proficiency in ITIL frameworks, cybersecurity protocols, and system integration. 

• Familiarity with Microsoft Power Platform, SQL, and monitoring tools.