Date Opened: Friday, April 17, 2026 12:00 AM

Close Date: Friday, April 24, 2026 12:00 AM

Department: Charlotte Water Department

Salary: $75,471.00 - $94,339.00 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Charlotte’s local government, with more than 9,000 employees and a total budget of $3.65 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.

Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with over 330,000 customer accounts and over 1100 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews and Pineville. Charlotte Water’s FY 26 budget is $651 million and a five-year capital program of $2.2.28 billion. We enjoy the highest credit ratings from Moody’s and S&P Global as a result of sound financial planning and management and strong support from our City Council. We value competent, skilled candidates with a customer service focus to work in a team environment.

Salary:

The salary for this position is $84,905.10 - $94,338.99 commensuration with experience.

JOB SUMMARY:

This position is responsible for providing regulatory support to six wastewater treatment plants with a permitted capacity of 124.2 MGD.  This position supports the monitoring of regulatory requirements set forth in the Federal Clean Water Act and NC water quality regulations as they relate to wastewater treatment, storm water discharges, biosolids, and reclaimed water usage.  Work includes the technical analysis of treatment plant data, development of compliance related documents,  reporting of compliance related data, and involvement/planning of compliance strategies; supports various environmental permit programs; collaborates with consultants, contractors, and regulators for evaluating existing facilities and meeting permit requirements; and periodically includes the collection of wastewater samples, training of plant operations staff, and field work related to investigating illicit discharges and treatment plant upsets. This position also prepares reports resulting from these interactions; provides direct support to management staff through review of regulations and analysis of impacts; addresses customer concerns; and supports EMD’s Environmental Management System to promote continuous improvement.

ESSENTIAL JOB FUNCTIONS:        

• Serves as the backup to the Water Quality Program Administrator and maintains program continuity in the Administrators absence.
• Supervises the Water Quality Program Intern.
• Supports regulatory requirements set forth in the Federal Clean Water Act and NC water quality regulations as they relate to NPDES and Non-Discharge Permitting.  Assists with the development of sampling plans, training of operations staff, development of internal policies, and all aspects of NPDES and Non-discharge permitting and compliance.
• Collaborates with appropriate local, state, and federal agencies on special projects, facility inspections, and permitting initiatives at the directive of, or in the absence of, the Water Quality Program Administrator.    
• Provides quality control and review of regulatory data and reports; reviews existing and proposed regulations at the local, state, and federal level and determines the potential impacts to the department and provides recommendations to the Water Quality Program Administrator.
• Assists with the review and troubleshooting of process control issues that have regulatory implications; provides guidance and recommendations to the Water Quality Program Administrator.
• Coordinates laboratory work and special sampling projects with Laboratory Services Division.
• Assists in the evaluation of novel wastewater processes and new technologies that facilitate enhanced treatment performance and compliance with regulatory requirements. 
• Provides education and training as needed on sampling, permit requirements, and other requirements.
• At the directive of the Water Quality Program Administrator, this position may represent Charlotte Water at public outreach opportunities, on key task forces, and committees related to wastewater treatment and regulatory compliance.
• Manages and oversees the regulatory requirements set forth in the Federal Clean Water Act and NC water quality regulations as they relate to stormwater management at six CLTWater facilities.  Responsible for updating Integrated Congingency Plans, training of operations staff, and all aspects of stormwater permitting, monitoring, and compliance.
• Provides review and oversight of work products and activities that support CLTWater’s Industrial Pretreatment Program by reviewing and updating industrial user allocation tables, long term monitoring plans, and completing technical headworks analysis as required.  Assists the pretreatment program with trunkline monitoring and illicit discharge investigations that result in treatment plant upsets and potential compliance issues.
• Supports EMD’s Environmental Management System (EMS) by performing work with a focus on environmental protection, customer service, and continual improvement, and participating in corrective action investigations, efforts to meet division objectives, and continuous improvement projects.  Provides leadership and coordinates on special projects related to continuous improvement programs.  Serves on the EMS Management Review Team.
• Supports CLTWater’s Biosolids and Residuals Program including reviewing data and annual reports, participating in special projects, and through assistance with permitting and compliance related activities.   
• Works to streamline internal and external compliance processes; assists with the preparation of data summaries, reports, and other correspondence, as needed, to ensure regulatory compliance.  
• Works with consultants and contractors to coordinate efforts related to the evaluation of wastewater treatment plant performance, updating of manuals and plans, and on other permitting and compliance related activities.
• Ensures all data is complete and accurate and reported appropriately on monthly discharge monitoring reports.
• Manages, reviews, and interprets analytical data and collaborates with Laboratory Services to resolve issues, tracks performance indicators, completes data surveys, and prepares award applications.
• Maintains documents as required.
• Performs other related job duties as assigned.

MINIMUM REQUIREMENTS TO PERFORM WORK:

• Bachelor’s degree in environmental science, natural science, engineering, or related science-based field is required.
• Five (5) years related work experience, preferably in wastewater treatment, stormwater, and/or industrial pretreatment is required.

Licenses, Certifications or Registrations:

• Desired credentials as follows:  Grade I Wastewater Operator License; Grade III NCPC certification, Laboratory Analyst I certification.
• Requires a valid driver’s license.

Knowledge, Skills and Abilities:

• Knowledge of federal, state, and local laws, policies, procedures, regulations, codes and ordinances applicable to stormwater management, wastewater treatment, reclaimed water usage, biosolids land application, and industrial pretreatment.
• Strong attention to detail.
• Strong verbal and written communication skills.
• Ability to work well independently, with others, and as a part of a team.
• Ability to collect, analyze, and interpret sampling data.
• Ability to read and interpret maps and engineering drawings.
• Ability to interpret environmental permit requirements, regulations, and laws.
• Ability to coordinate with federal, state, and regional agencies.
• Ability to perform a wide variety of duties and responsibilities with accuracy and     speed under pressure of time-sensitive deadlines.
• Skill in using Microsoft Office Suite, especially Word and Excel.
• Must have the ability to obtain a City driving permit.

PHYSICAL DEMANDS:

The work is medium work and requires applying 30 pounds of force frequently and exerting up to 50 pounds of force occasionally to move objects. Additionally, the following physical abilities are required: balancing, climbing, crouching, feeling, manual dexterity, grasping, handling, perceiving sounds at normal speaking levels, distinguishing among sounds, kneeling, lifting, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, standing, stooping, expressing ideas by spoken word, shouting above noises, visual acuity in data/color/observations/equipment/inspections, and walking.

WORK ENVIRONMENT:     

Work is performed in a fast paced, dynamic environment that requires willingness to change and responsiveness to changing goals, priorities, and needs. Requires the ability to work routinely in the field, and occasional on-call emergency work.

ADDITIONAL INFORMATION:

This job description is not intended to be and should not be construed as an inclusive list of all the responsibilities, skills, or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties at any time.  This job description does not constitute a written or implied contract of employment.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were written out in this job description.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email [email protected]

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.