Job Summary:

The Role

Event Services staff will work alongside all departments as a flexible position to assist in the Guest Experience at the venue.

Job Functions

• Assist with ingress of guests, and controlling access to non-public areas

• Assist with checking personal items as guests enter the venue

• Greet guests as they enter and leave the event.

• Check tickets and credentials to control access to designated areas.

• Look for ways to proactively assist guests to ensure they have an enjoyable experience by answering questions, resolving complaints, giving directions, etc.

• Help enforce venue policies and procedures.

Qualifications

• Experience in customer service is a plus!

• Strong strategic thinking and creative problem solving skills

• Excellent verbal and interpersonal communication skills

• A strong-sense of teamwork

• Available to work nights, weekends, and holidays from May - September

• Position requires frequent walking and standing