Posted:
11/6/2024, 4:00:00 PM
Location(s):
Nuevo León, Mexico
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
What will you do?
The Collections Analyst ensures invoices are paid in a timely manner, coordinates the collection of past due payments, and determines high risk customers by analyzing their credit limit to open account balance.
How will you do it?
-Coordinate collections calls and emails for accounts that are past due
-Analyze risk comparing credit limit to open balance
-Minimize exposure for high-risk customers
-Identify disputes on accounts and turn over to resolver
-Finish daily Collections tasks on Collections ERP.
-Send out welcome information for new accounts
-Fill out credit inquiries for customers
-Inactivate dormant accounts
-Prepare accounts for litigation team
-Prepare aging’s, send and reprint invoices
-Contact customers for remittance information for cash application purposes
-Prepare Weekly reports of AR accounts and Internal scalation with your team.
-Other duties as assigned
What do we need?
-Advanced English level (Mandatory)
-Developed data analytic skills.
-Prior collections and risk assessment experience
-Demonstrated ability to carry out assignments to their completion
-Provide excellent customer service
-Ability to establish and maintain effective working relationships with employees and managers
-Proactively establish and maintain effective working team relationships with all support departments
- Proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
Website: https://johnsoncontrols.com/
Headquarter Location: Cork, Cork, Ireland
Employee Count: 10001+
Year Founded: 1885
IPO Status: Public
Industries: Industrial Engineering ⋅ Physical Security