If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

What you will do

• Assists Banking Center Manager with achievement of banking center sales, customer service, P&L management, operations, and employee development.

• Assumes responsibility for the banking center in the Manager’s absence and always ensures exceptional client experience.

• Expected to achieve/ exceed individual sales, service & operations targets.

• Responds to customers' needs by processing routine banking transactions accurately; prepare and compile client application/information to open accounts.

• Build COI’s by networking and prospecting to propagate the Webster brand and create value.

• Successfully use lead management tools and resources to document activities, e.g., Salesforce.

• Support segmentation strategy with existing clients by implementing sales, retention, and other bank initiatives to support Banking Center’s growth and profitability objectives.

• Assist with the completion of required audits and operational standards.

• Ensure compliance with Federal and State laws as well as bank policies and procedures. Meet/exceed branch evaluation requirements.

• Provide mentorship and guidance to colleagues to adhere to sales and service process by demonstrating leadership skills and modeling the way.

Skills and Abilities

• Working knowledge of all products and services.

• Keeps current with all systems used for branch transaction processing.

• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.

• Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours. Travel may be required to alternate Banking Centers.

Education Qualifications

• H.S. Diploma or General Education Degree (GED) required

• college preferred

Experience Qualifications

• 3-4 years customer sales/service experience with 1-2 years supervisory experience. Demonstrated success in leading, coaching, and motivating required

The estimated salary range for this position is $24.00 to $30.00 USD an hour. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.